What are the responsibilities and job description for the Inbound Call Center Associate position at Ultimate Staffing?
**Job Overview:**
Ultimate Staffing is seeking a skilled Inbound Call Center Associate to join our team. As a key member of our customer service team, you will be responsible for handling incoming calls, resolving customer issues, and providing excellent service.
Responsibilities:
- Answer and manage a high volume of inbound calls.
- Assist customers with inquiries, troubleshooting, and issue resolution.
- Document customer interactions and maintain accurate records.
- Collaborate with team members for seamless customer service.
Requirements:
- High school diploma or equivalent.
- 2 years of call center experience required.
- Strong communication and problem-solving skills.
- Proficiency in computer systems and CRM software.
