Optician

10am-5pm Monday-Friday

JOB DESCRIPTION
OPENING DUTIES:
* Check optical email and voicemail and return any messages.
* Print lab reports, Day End Job Status.
OPTICAL SELECTION, SALES AND ORDERING PROCEDURES:
* Greet patients when they walk into the department, checking in with them regularly to see if they need assistance.
* Answer incoming optical calls
* Perform frame styling and suggest any beneficial features to patients.
* Take accurate measurements based on the patient's needs and requirements.
* Assist doctor in determining appropriate lens and prism powers, tints, etc.
* Medicare patient orders: Review and complete all mandatory Medicare forms and policies with patients using Medicare benefits.
* Phone orders
* Collect full payment on all optical department orders at time of sale unless you obtain a Practice Administrator, Medical Director, or other management signature indicating management has preapproved deposit of 50% and balance due at pick up. Signature must be obtained by management.
* Route daily billing paperwork to the billing department for processing daily, this would include the superbill along with the receipt from Nextech.

INSPECTION:
* Verify all incoming orders with automated lensometer, assuring order is exactly as ordered; verifying frame model, color, size and any lens options, and cleaning markings off. Upon inspection, initial and date orders verifying they are correct.
* Notify patient when their order is ready. (Make sure patient is aware of office hours).
* Document the notification on paperwork; include date called and employee initials.
DISPENSING:
* Dispense glasses and contact lenses.
* Obtain signatures from patients upon dispensing their order, verifying pick up.
* Adjust frames to fit comfortably on patient, make repairs when needed.
* Train contact lens patients at workstation and instruct them in proper contact lens care, including proper lens solutions, care and cleaning of lenses, risk of infection and the need for routine follow-up exams.
* Provide patients with contact lens instruction form.
* Schedule contact lens brief check appointment.
INSURANCE:
* Research what insurance/s patient has and obtain benefits.
INVENTORY/STOCK

Desired Skills and Experience

10am-5pm Monday-Friday

JOB DESCRIPTION
OPENING DUTIES:
* Check optical email and voicemail and return any messages.
* Print lab reports, Day End Job Status.
OPTICAL SELECTION, SALES AND ORDERING PROCEDURES:
* Greet patients when they walk into the department, checking in with them regularly to see if they need assistance.
* Answer incoming optical calls
* Perform frame styling and suggest any beneficial features to patients.
* Take accurate measurements based on the patient's needs and requirements.
* Assist doctor in determining appropriate lens and prism powers, tints, etc.
* Medicare patient orders: Review and complete all mandatory Medicare forms and policies with patients using Medicare benefits.
* Phone orders
* Collect full payment on all optical department orders at time of sale unless you obtain a Practice Administrator, Medical Director, or other management signature indicating management has preapproved deposit of 50% and balance due at pick up. Signature must be obtained by management.
* Route daily billing paperwork to the billing department for processing daily, this would include the superbill along with the receipt from Nextech.

INSPECTION:
* Verify all incoming orders with automated lensometer, assuring order is exactly as ordered; verifying frame model, color, size and any lens options, and cleaning markings off. Upon inspection, initial and date orders verifying they are correct.
* Notify patient when their order is ready. (Make sure patient is aware of office hours).
* Document the notification on paperwork; include date called and employee initials.
DISPENSING:
* Dispense glasses and contact lenses.
* Obtain signatures from patients upon dispensing their order, verifying pick up.
* Adjust frames to fit comfortably on patient, make repairs when needed.
* Train contact lens patients at workstation and instruct them in proper contact lens care, including proper lens solutions, care and cleaning of lenses, risk of infection and the need for routine follow-up exams.
* Provide patients with contact lens instruction form.
* Schedule contact lens brief check appointment.
INSURANCE:
* Research what insurance/s patient has and obtain benefits.
INVENTORY/STOCK

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.