What are the responsibilities and job description for the Remote Financial Aid Specialist position at Ultimate Staffing?
Must be available to work Monday throught Friday between the hours of 8AM and 8PM.
Responsibilities
- As a Financial Aid Advisor, you'll be the friendly guide that students and their families rely on to make sense of financial aid, from securing resources to understanding the process
- Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed
- Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles
- Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions
- Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions
- Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success
- Other Duties Assigned
Qualifications
- Excellent customer service and communication skills
- Strong organizational skills and attention to detail
- Proficiency with computer applications (Word, Excel, SharePoint)
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Salary : $18
