What are the responsibilities and job description for the Sales and Operations Support position at Ultimate Staffing?
**Job Summary:**
This pivotal role supports the Company's sales team by providing exceptional customer service experiences while ensuring clients receive excellent communications.
**Key Responsibilities:**
- Respond promptly to customer inquiries via phone, email, and chat, demonstrating professionalism and empathy.
- Maintain customer database and update records with sales interactions and transactions in the ERP system.
- Stay informed about product features, benefits, and specifications to effectively address customer inquiries and support sales team.
**Requirements:**
- Bachelor's degree preferred.
- ~5 years' related customer service experience in a manufacturing environment for customized products, preferably in a Biopharma or similar highly regulated industry.
- ~Excellent Microsoft Office skills.
**About Us:**
Ultimate Staffing is a leading staffing agency dedicated to connecting talented professionals with top clients.
