What are the responsibilities and job description for the Senior Client Partnership Manager position at Ultimate Staffing?
Ultimate Staffing is seeking a skilled and dedicated professional to fill the role of Senior Client Partnership Manager. This exciting opportunity allows you to build and maintain strong client relationships while supporting our subrogation team to deliver top-notch services.
In this position, you will ensure client satisfaction, resolve issues, and facilitate efficient service delivery. Key responsibilities include:
The ideal candidate will have 5 years in customer-facing roles with a focus on Account Management, Key Account Management, Client Services, or relevant experience. Strong problem-solving skills and the ability to manage multiple projects while maintaining attention to detail are essential. Experience with customer service programs and CRM software is a plus.
We are committed to creating an inclusive work environment and consider all qualified applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
In this position, you will ensure client satisfaction, resolve issues, and facilitate efficient service delivery. Key responsibilities include:
- Maintaining detailed records of client interactions for training and tracking purposes.
- Identifying creative solutions to enhance the client experience and satisfaction.
- Coodinating with claim administrators to verify claim payments or obtain bill copies/EOBs.
The ideal candidate will have 5 years in customer-facing roles with a focus on Account Management, Key Account Management, Client Services, or relevant experience. Strong problem-solving skills and the ability to manage multiple projects while maintaining attention to detail are essential. Experience with customer service programs and CRM software is a plus.
We are committed to creating an inclusive work environment and consider all qualified applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
