What are the responsibilities and job description for the Shipping/Receiving/Customer Service Associate position at Ultimate Trading International?
The Shipping/Receiving/Customer Service Associate plays a critical role in our organization's logistics operations. This position is responsible for ensuring the accurate and efficient receipt and shipment of goods, contributing to the overall success of our supply chain management. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
Receiving:
- Receive incoming shipments from suppliers and carriers.
- Inspect and verify the quantity and quality of received products.
- Accurately record and document received items.
- Resolve discrepancies or issues with incoming shipments promptly.
Inventory Management:
- Ensure proper storage and organization of received goods.
- Perform regular inventory counts and update records as necessary.
- Assist in maintaining a well-organized warehouse.
Shipping:
- Prepare outgoing shipments, including packaging, labeling, and documentation.
- Coordinate with carriers to schedule pickups and deliveries.
- Ensure that all shipments meet safety and quality standards.
Documentation:
- Maintain accurate and up-to-date records of all incoming and outgoing shipments.
- Prepare shipping and receiving reports as required.
Communication:
- Collaborate with the purchasing department to resolve discrepancies or issues with incoming shipments.
- Communicate with other team members to ensure timely and accurate order fulfillment.
Customer Service:
- Work with Sales Team on resolving issues
- Work with customers through Shopify to resolve issues with shipments and/or products.
Qualifications:
- Proven experience in shipping/receiving/customer service.
- Strong attention to detail and accuracy.
- Basic computer skills, including familiarity with inventory management software.
- Excellent organizational and time management abilities.
- Ability to lift and move heavy objects when necessary.
- Effective communication skills.
- Knowledge of safety regulations and best practices in shipping and receiving.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Language:
- English (Preferred)
Ability to Commute:
- Rockaway, NJ 07866 (Required)
Ability to Relocate:
- Rockaway, NJ 07866: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25