What are the responsibilities and job description for the IT Support position at Ultra Clean Technology Systems & Svc Inc?

Job Description

Join UCT and be part of the fastest-growing sector in the world ! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented IT Support to join us in Chandler, AZ!

Essential Duties and Responsibilities :

Perform a wide range of system administration duties, including support of corporate enterprise applications, databases, laptops, servers, and network equipment.
Leverage the internal help-desk support systems and processes to ensure that IT issues impacting employees worldwide are quickly resolved.
Proactively oversee the monitoring of all IT devices, applications and services using a combination of tools, including HP Insight Manager, Microsoft SCCM.
Manage and troubleshoot networks as well as intranet and internet connectivity throughout the organization.
Administer and maintain Blackberry, DHCP, DNS, Exchange, FTP, IIS, SQL, Postini mail gateway.
SharePoint Server administration and configuration.
Configure and setup servers and virtual machines.
Knowledge of Citrix server farms, and VMware administration. Troubleshoot issues with Outlook / Exchange, wireless, VPN, network and printer connectivity.
Maintain Microsoft security patches as well as antivirus and antispyware software on desktop and laptop systems.
Track and manage certain IT projects.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Knowledge, Skills and Abilities :

Strong problem solving, troubleshooting, and debugging skills.

Excellent customer service, communication, and presentation skills.

Windows system administration experience, both server and desktop.

Experience designing and managing networks.

Strong understanding of TCP / IP, DNS, DHCP, WINS, SNMP, Active Directory, SSL, VPN / Cisco Pix, IIS / SMS / WSUS, MS SQL, Cisco VOIP.

Experience with MS Exchange 2003 / 2007 / 2010, Server 2003 / 2008, BES, VMWare, Veritas NetBackup, NAS and SAN.

Strong verbal and written communication skills

Project management skills & problem-solving skills.

Technical abilities appropriate to responsibilities.

Experience working manufacturing and factory floor issues.

Skilled in data analysis, supplier feedback, action tracking, data presentation and improvement plan definition and mgmt. using performance data.

Educational / Certification Requirement :

BS / BA degree in computer science preferred.

AA degree required in the information technology or an equivalent field.

Experience Requirement :

Work Experience :

1 years of related IT experience.

Physical Demands and Working Conditions : This section is required for compliance with the Americans with Disabilities Acts (ADA)

Criteria : Work Environment :

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in a standard office environment.

Physical Demands :

Ability to climb, stoop, kneel, crouch, reach, walk, push, pull and grasp.

Ability to lift up to 25 lbs.

Ability to lift over 25 lbs. with assistance.

Ability to move arms, hands, and fingers.

Ability to sit for sustained periods of time.

Required to have visual acuity to perform assigned tasks.

Environmental Exposure :

Subject to hazards including electrical current, moving mechanical parts, and exposure to chemicals.

Subject to frequent interruptions.

Required to wear personal protective equipment where applicable.

Overnight Travel :

Work may require out of town travel depending upon assignment (training and meeting).

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

UCT  offers an excellent benefits package to all full-time employees, which includes medical, dental, vision, 401(k), and paid time off.

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