What are the responsibilities and job description for the Front Desk Dental Office position at Ultra Smile Dentistry?
We are looking for a experienced Front Desk Dental office team member to joint our private practice dental office. Front desk responsibilities include check in guests, updating patient forms, verify dental insurance. If you have a knack for customer service and work experience in the dental industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable visit for our guests. Compensation is dependent on experience.
Responsibilities
- Perform check-in and check-out tasks
- Welcome guests upon their arrival
- Schedule and manage appointments
- Update patient forms & consents
- Insurance verification
- Collect payments
- Go over treatment plans or willingness to learn
Skills
- Work experience as Dental Front Desk agent, Receptionist
- Experience with Dentrix (G7 or above)
- Organization, time management and multitasking abilities
- Detail oriented
- Experienced in Insurance verification
- Experienced in patient treatment planning or willingness to learn
- Customer service attitude
Qualifications
- Proven experience in a dental office
- Strong customer service skills with a focus on patient satisfaction
- Proficient in Dentrix and other dental software systems
- Excellent phone etiquette and communication skills
- Ability to manage insurance verification and medical records efficiently
- Strong time management and organizational skills
- Familiarity with HIPAA regulations and dental terminology
Job Type: Full-time
Expected hours: 32 – 38 per week
Work Location: In person