What are the responsibilities and job description for the Optician position at Ultra Vision?
Optician/ Front Office
Ultra-Vision is a leading ophthalmology, optometry, and optical practice in the San Antonio area.
We believe everyone deserves to see their best to live their best. We help people by providing comprehensive eye care with a full service optical experience. We are looking for an Optician/Front office lead to join our growing team at our Satellite offices located throughout San Antonio.
Position Description
Working under the direction of the Optical Director, the successful candidate will drive product sales by providing exceptional service in accordance with Ultra Vision policies and procedures. This is a revenue growth opportunity that will reward initiative, responsibility and professionalism with excellent incentive compensation.
Key Responsibilities
- Ensures all potential customers are provided attentive optical service. This includes making appropriate follow-up phone calls if needed.
- Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
- Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
- Reviews optical orders for order accuracy, verifying insurance details and copay requirements.
- Convey a commitment to providing outstanding customer service.
- Actively seeks to minimize rework and achieve quality standards. Review remakes and enforce policies to ensure compliance.
- Provide daily productivity reporting to Optical Director and communicate relevant issues.
- Maintains effective relations with doctors and any other staff to ensure patients are handled appropriately.
- Assist the Optical Director with identifying and implementing effective business growth ideas.
- Learn the check in/check out procedures of the clinic.
Required Skills and Experience
· 1 years of reference able optical sales experience is a must. Supervisory experience is preferred
· Demonstrated ability to expand optical sales – a sales or entrepreneur mind-set is required.
- Direct experience with verifying and bill private vision insurances on an in-network basis (VSP, Spectera, Eyemed)
- Strong communication skills - both oral and written.
- Exceptional customer service skills.
· Bilingual English/Spanish strongly preferred but not required.
- Strong organizational skills for planning work and monitoring progress towards goals.
- Must consent to a background check.
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
Ability to Commute:
- Eagle Pass, TX 78852 (Required)
Ability to Relocate:
- Eagle Pass, TX 78852: Relocate before starting work (Required)
Work Location: In person
Salary : $12 - $16