What are the responsibilities and job description for the Lead Host position at Ultramar?
Position Overview:
Ultramar Restaurant, a premier seafood grill and raw bar located in Kennebunkport, is looking for a motivated, customer-focused Part-Time Lead Host to join our dynamic team. As a Lead Host, you will be the first point of contact for guests, ensuring a warm, welcoming atmosphere from the moment they walk through our doors. Your role will involve overseeing the front-of-house operations, managing reservations, and leading a team of hosts to deliver an exceptional dining experience.
Key Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Manage reservations, guest seating, and waitlists to ensure efficient and smooth service flow.
- Lead and support the host team during peak service times.
- Communicate clearly with the front-of-house and kitchen teams to ensure all guest needs are met.
- Assist in training and mentoring new host team members.
- Maintain cleanliness and organization of the host stand and front-of-house areas.
- Provide assistance with guest inquiries, concerns, and requests as needed.
- Assist with guest relations and ensure the restaurant’s commitment to guest satisfaction is upheld.
Requirements:
- Previous experience in a customer service or front-of-house position, ideally in a lead or supervisory role.
- Strong communication skills and a passion for exceptional guest service.
- Ability to multitask in a fast-paced environment.
- Availability to work evenings, weekends, and holidays as needed.
- Team-oriented with a positive attitude and strong leadership qualities.
Compensation:
Competitive hourly rate based on experience.
How to Apply:
Interested candidates can submit their resume and a brief cover letter. Please include your availability and relevant experience.
Job Type: Part-time
Pay: $16.71 - $21.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
Shift:
- 4 hour shift
- 8 hour shift
Ability to Commute:
- Kennebunkport, ME 04046 (Required)
Ability to Relocate:
- Kennebunkport, ME 04046: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $21