What are the responsibilities and job description for the Career Readiness Advisor position at UMA Education?
UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.
- Medical (including prescription), Dental, Vision (UMA subsidized)
- FSA/HSA (Depending on Medical Plan chosen)
- $50,000 Life Insurance (UMA paid)
- Additional Voluntary Life Insurance (Team Member paid)
- Employee Assistance Program – EAP (UMA paid)
- Long Term Disability (UMA paid)
- Short Term Disability (Team Member paid)
- Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
- Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
- 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
- Pet Insurance
- Identity Theft Protection
Purpose of the Position:
As a Career Readiness Advisor, your mission is to guide and empower students in their journey from education to employment, by helping them identify their strengths, interests, and career goals. Through personalized practice interviews and coaching, you ensure successful transitions into the workforce, fostering confident and well-prepared allied health professionals.
What you'll do:
- Interview Preparation: Prepare students for the interview process, including practice interviews and formal resume conversations.
- Real-World Expectations: Clearly set expectations for real-world interviews and lead practice sessions with at least 5 students per day. These sessions typically range from 45 minutes to 1.5 hours per conversation.
- Video Interview Facilitation: Set the stage for video interviews by introducing the call flow and expectations, in addition to facilitating a full mock interview experience.
- Individualized Action Plans: Clearly identify and articulate unique action plans for each student to enhance their interviewing abilities.
- Professionalism and Control: Demonstrate enthusiasm, rapport, and professionalism in tone of voice and pace. Maintain conversation control, staying on topic and ensuring appropriate call lengths.
- Collaboration and Communication: Participate in and contribute to team collaboration and communication. Engage with team members on camera and in digital workspaces and virtual events.
- Perform other duties as assigned.
Career Level Expectations:
- Entry-level position.
- Work is supervised.
- Communicates information that requires a high level of accuracy.
- Problems faced are often routine and require critical thinking.
- Desire for growth and professional development.
Required Skills/Experience:
- High School Diploma or equivalent experience.
- Ability to deliver outstanding student service.
- Skills – professionalism, customer service, attention to detail, rapport building, and drive.
- Ability to professionally communicate fluently in verbal and written English.
- Ability to support a diverse and inclusive work environment.
- Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.
Preferred Requirements:
- Any degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
- 2 years in management, recruiting/human resources, or education.
- Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
- Other skills or abilities – professional/career coaching/mentorship, typing, resume writing/editing, and video presence.
Compliance:
- Demonstrate knowledge of, and carefully follows all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.
- Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.
Work Environment/Physical Demands:
- This is a full-time remote position.
- Home office set up, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection.
- May require setup of computer equipment; accommodation consideration available upon request.
- Flexibility to work evenings and weekends, as needed.
OUR VALUES
Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody.
ACT WITH INTEGRITY
We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.
CHAMPION STUDENT OUTCOMES
We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students' educational and career success. We excel at building our students' confidence and empowering them to reach their full potential.
COMMIT TO TEAM MEMBER SUCCESS
We are committed to our team members' success and to each other's success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.
PURSUE RESULTS WITH PURPOSE
We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.
HAVE FUN. BUILD ENERGY
Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.
WORK AS ONE
We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.
UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/
Salary : $50,000
