What are the responsibilities and job description for the Relationship Development Representative position at UMA Education?
UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.
- Medical (including prescription), Dental, Vision (UMA subsidized)
- FSA/HSA (Depending on Medical Plan chosen)
- $50,000 Life Insurance (UMA paid)
- Additional Voluntary Life Insurance (Team Member paid)
- Employee Assistance Program – EAP (UMA paid)
- Long Term Disability (UMA paid)
- Short Term Disability (Team Member paid)
- Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
- Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
- 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
- Pet Insurance
- Identity Theft Protection
Purpose of the Position:
The Relationship Development Representative plays a crucial role in American Institute by identifying and cultivating strategic partnerships, fostering relationships with key stakeholders, and driving enrollment growth. This position is dedicated to expanding our reach within the community, enhancing our visibility, and securing resources that support our educational programs. The Relationship Development Representative will lead enrollment activities for potential students and conduct enrollment interviews, ensuring that prospective students are well-informed and aligned with our institution's values and goals.
What You'll Do:
- Identify and Cultivate Partnerships: Seek out and establish relationships with healthcare organizations, community leaders, and other stakeholders to create opportunities for collaboration and support.
- Drive Enrollment Growth: Develop and implement strategies to attract prospective students, including outreach initiatives, marketing campaigns, and community engagement activities.
- Conduct Enrollment Interviews: Meet with prospective students to discuss their goals, provide information about our programs, and assess their fit with our institution.
- Foster Community Relationships: Engage with local communities to enhance the school's visibility and reputation, and to build a network of supporters and advocates.
- Collaborate with Internal Teams: Work closely with admissions, marketing, and academic teams to align efforts and ensure a cohesive approach to student recruitment and partnership development.
- Track and Report Progress: Maintain records of outreach activities, partnerships, and enrollment metrics, and provide regular reports to leadership on progress and outcomes.
- Represent the School: Attend events, conferences, and meetings to represent the school and promote its mission and programs.
- Perform other duties as assigned.
Career Level Expectations:
- Seasoned individual contributor.
- Works under limited supervision.
- Explains practices, procedures, and policies to others.
- Problems may require analysis to understand and resolve.
- Desire for growth and professional development.
Required Skills/Experience:
- Associate's degree or equivalent experience.
- Experience in business development, career services, employment services, or related role, preferably in an allied health setting.
- Skills – communication/interpersonal skills, relationship building/rapport, and time management.
- Ability to professionally communicate fluently in verbal and written English.
- Ability to support a diverse and inclusive work environment.
- Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.
Preferred Requirements:
- Any advanced degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
- 3 years' experience in sales, staffing, or business-to-business (B2B) sales.
- Experience in employment staffing, career services, out-placement services and/or business development.
- Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
- Other skills or abilities – leadership, professional sales, business development, customer service, and customer relationship management (CRM) systems.
Compliance:
- Demonstrate knowledge of, and carefully follow all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.
- Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.
Work Environment/Physical Demands:
- This is a full-time campus-based position with travel as required within an assigned territory.
- Flexibility to work evenings and weekends, as needed.
OUR VALUES
Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody.
ACT WITH INTEGRITY
We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.
CHAMPION STUDENT OUTCOMES
We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students' educational and career success. We excel at building our students' confidence and empowering them to reach their full potential.
COMMIT TO TEAM MEMBER SUCCESS
We are committed to our team members' success and to each other's success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.
PURSUE RESULTS WITH PURPOSE
We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.
HAVE FUN. BUILD ENERGY
Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.
WORK AS ONE
We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.
UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/
Salary : $50,000
