Training Coordinator

Job Description

Job Description

Overview : & & & & & & & &

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide.& Our client is the brand name of Deere Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.& & & & & &

Job Title : Training Coordinator &

Location : Wichita, KS, 67213 &

Duration : 12 Months& & & & & & & & &

Job Type : Contract& & & & & & & &

Work Type : Onsite &

Shift : 1st Shift &

Visa sponsorship is not available, now or in the near future, for this position. & &

Job Description : & &

Job Summary (High-level Overview)&

• Performs a variety of tactical tasks to support training activities such as support web-based learning systems, Information Technology (IT), computer software or hardware, and coordinating training programs.&
• Duties can be complex and deal with technical support, critical administrative tasks, coordinating facility logistics / equipment / training aids and maintaining information in various systems and interaction with external business partners.&
• Deal with proprietary or confidential information regarding company and channel partner activities and provide fundamental training relevant to Learning Management System Administration at the channel partner level.&
• Provide a variety of tactical tasks to support training activities like web-based learning systems, information technology, computer software or hardware and coordinating training programs.&
• Support training staff in a variety of ways such as providing support materials, documenting, administering processes, purchasing, or being a resource on specialized training issues.&
• May assist in development and delivery of training to channel partners, company personnel and customers.&
• Works collaboratively with training staff and channel partners, company personnel and customers on issues relating to their support and coordination role within training.&
• Handles telephone support, customer and channel partner phone calls and provides Tier 2 support to resolve issues with channel partners, customers and field personnel.&
• Makes decisions and provides recommendations to Learning Service Provider(s).&
• Utilizes selected processes and tools to assist instructors and managers in the processing of relevant communications, training materials, and / or reports.&
• Monitors transaction activity on Learning Management System and reconciles revenues and expenses to appropriate course and account and execute the appropriate charge-back method for the user.&
• Assist in marketing or filling classes by analysing upcoming rosters and provide telemarketing support.&
• Generate reports for supervisors and managers to take appropriate actions.&
• Assist with shipping, deliveries, catering, and service / supplier management for facility operations.&

OTHER DUTIES NOT NOTED IN JOB DESCRIPTION : &

For someone to be successful, must have : &

TekWissen® Group is an equal opportunity employer supporting workforce diversity.& &