What are the responsibilities and job description for the Tour Guide position at Umanist Staffing?
Job Title: Tour Guide
Location: Waterloo, IA, 50704
Duration: 7 Months
Job Type: Contract
Work Type: Onsite
Shift: Mon-Fri (7.30AM-4.00PM)
Job Description:
- Ensures that excellent customer service is given to visitors and customers interested in learning about the company and the equipment it produces resulting in the best possible client experience.
Duties:
- Coordinates and plans all factory tours.
- Prepares tour guide work schedules ensuring appropriate number of tour guides are available for scheduled tours.
- Compiles data necessary to prepare files or create standard and special reports using defined formats.
- Performs office administrative duties including correspondence, invoicing, filing, bill payment, and reporting.
- Acts as the Company representative during factory tours and events.
- Trains tour guides on tour routes and appropriate information to provide guests.
- This position may require driving.
Job Overview:
- The client seeks an engaging, knowledgeable, and enthusiastic Tour Guide to provide exceptional tours at various client Waterloo facilities.
- The ideal candidate will have a passion for sharing knowledge, a strong ability to engage with diverse audiences, and a keen interest in the history and future of agricultural technologies.
Key Responsibilities:
- Conduct guided tours for visitors, including customers, stakeholders, and the public, ensuring informative and engaging experiences.
- Provide detailed explanations of the facilities' operations and history.
- Answer visitor questions accurately and professionally.
- Maintain up-to-date knowledge of the client's products, history, and contributions to the industry.
- Represent client's brand and values accurately and professionally at all times
Qualifications:
- Excellent communication and presentation skills.
- Proven experience in a public speaking role or as a tour guide is preferred.
- Ability to interact positively with a wide range of individuals.
- Passionate about history, technology, and education.
- Capable of walking and standing for extended periods.
- Multilingual skills are a plus.
- Manager prefers a current college student; retirees are also welcome to apply.
Job Type: Contract
Pay: $15.64 - $18.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: On the road
Salary : $16 - $18
