Demo

ServiceNow Web Developer, Sr

UMass Chan Medical School
Shrewsbury, MA Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 5/7/2025
ServiceNow Web Developer, Sr Job Number : 2025-47692
Category: Information Technology
Location : Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: UMass Chan Medical School
Department: School - Information Technology - W875000
Job Type: Full-Time
Salary Grade: 75
Union Code: Non Union Position -W60- Non Unit Professional
Num. Openings : 1
Post Date : Feb. 27, 2025

POSITION SUMMARY:

Under the direction of the Director or designee, the ServiceNow Web Developer, Sr functions in all phases of ServiceNow application development, design, architecture, implementation, and administration.

ESSENTIAL FUNCTIONS:

  • Build, design and implement new modules or functionalities for all ServiceNow instances.
  • Consult with stakeholders to understand the business needs in order to implement effective solutions.
  • Monitor and analyze the Universitys ServiceNow architecture for potential enhancements or improvements.
  • Provide support for multiple teams looking to embed their workflows into ServiceNow.
  • Participate in the evaluation and research of third-party software and conduct feasibility studies to determine appropriate solutions for integrations into ServiceNow.
  • Maintain a working knowledge of new trends within ServiceNow and new integrations or advancements that will improve the Universitys ServiceNow instance.
  • Facilitate code reviews, support business processes, and participate in problem analysis and consultation.
  • Work independently within guidelines, provide technical consulting on complex projects considering equipment capacity, limitations, operating time and desired results required.
  • Enhance and make recommendations to Agile/ITIL/SDLC methodology.
  • Work directly with the user and/or vendors to articulate and document user application needs.
  • Design, develop, and implement, software solutions for UMMS IT customers.
  • Develop and maintain proper technical and user documentation for each system in a consistent and structured manner.
  • Identify and learn emerging technologies by participating in formal training when possible and by independent self-teaching and tutorials.
  • Perform other duties as required.

REQUIRED QUALIFICATIONS:

  • Bachelor's Degree in Information Systems, Computer Science, a related field, or equivalent experience
  • 2 years of related experience
  • Experience with object-oriented/scripting languages and full stack development: UI, middle-tier, and backend.
  • Strong object-oriented analysis, design and programming skills
  • Experience building and consuming web services and APIs.
  • Experience with relational and non-relational database management systems, SQL coding and Object Relational Mapping tools such as Entity Framework.
  • Experience working in / knowledge of Agile/Scrum framework.
  • Experience using modern development processes/tools and developing through the complete Software Development Life Cycle.
  • Excellent verbal and written communication skills required.
  • Excellent problem-solving skills required.

PREFERRED QUALIFICATIONS:

  • 3 years supporting and developing within ServiceNow.
  • 2 years of ServiceNow administration.
  • Scripting or programming experience including JavaScript, Jelly, Glide, HTML, XML and CSS.
  • Experience in administration of a ServiceNow instance including the management of users, groups and roles, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items.
  • Experience or certification in ITSM (ITIL) process, including but not limited to Incident Management, Change Management, Problem, Asset Management, CMDB Management, Service Catalog, Cloud Management, and Problem Management modules.
  • Experience in implementation and management of Orchestration and Discovery within ServiceNow.
  • ServiceNow Admin and/or Developer Certification preferred.
  • Experience with cloud technologies and services.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a ServiceNow Web Developer, Sr?

Sign up to receive alerts about other jobs on the ServiceNow Web Developer, Sr career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$109,826 - $143,482
Income Estimation: 
$129,898 - $168,102
Income Estimation: 
$107,385 - $134,565
Income Estimation: 
$128,473 - $158,030
Income Estimation: 
$102,136 - $132,353
Income Estimation: 
$123,508 - $158,121
Income Estimation: 
$72,538 - $87,299
Income Estimation: 
$88,790 - $110,816
Income Estimation: 
$63,573 - $82,434
Income Estimation: 
$82,809 - $110,162
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at UMass Chan Medical School

UMass Chan Medical School
Hired Organization Address Worcester, MA Full Time
BRIDGE Innovation & Business Development, at University of Massachusetts Chan Medical School (UMass Chan) is looking for...
UMass Chan Medical School
Hired Organization Address Shrewsbury, MA Full Time
Position Summary Under the general supervision of the Associate Director, or designee, the Nurse Reviewer II is responsi...
UMass Chan Medical School
Hired Organization Address Shrewsbury, MA Full Time
Under the general direction of the Executive Vice Chancellor (EVC), ForHealth Consulting, the Deputy Executive Vice Chan...
UMass Chan Medical School
Hired Organization Address Shrewsbury, MA Full Time
Position Summary Under the general supervision of the IT Infrastructure and Operations leadership or designee, the Cloud...

Not the job you're looking for? Here are some other ServiceNow Web Developer, Sr jobs in the Shrewsbury, MA area that may be a better fit.

Sr. ServiceNow Developer

CGS Federal (Contact Government Services), Worcester, MA

Web Developer/Web Designer

Creative Programs and Systems, Worcester, MA

AI Assistant is available now!

Feel free to start your new journey!