What are the responsibilities and job description for the Pharmacy Associate I - Sourcing Requisition position at UMass Med School?
Pharmacy Associate I - Sourcing Requisition
Minimum Salary US-MA-Shrewsbury
Job Location 15 hours ago (2 / 21 / 2025 3 : 01 PM)
Requisition Number
2025-47784
of Openings
Posted Date
Shift
Non Exempt
Exempt / Non-Exempt Status
Union Position-W28-SHARE
Overview
This requisition is being used as a sourcing tool and does not have an open vacancy. Your application to this req will add you to a pool of candidates for potential future openings. We still encourage you to apply directly to positions you feel best meet your background, as this will not replace your application for other openings.
Under the direct supervision of the Director or designee, the Pharmacy Associate I will function as a team member for the client programs within Clinical Pharmacy Services (CPS). CPS is responsible for administering client-specific programs to provide clinical expertise regarding our member's medications. This position will handle calls with members, prescribers and pharmacists to provide and obtain information regarding client-specific initiatives. The incumbent of this position will assist in the sorting of medication prior authorization requests, under the guidance of a licensed pharmacist.
Responsibilities
- Review medication information, call member, and record the call outcome in a pharmacy database.
- Handle outbound and inbound phone calls to members, prescribers and pharmacists regarding client-specific work.
- Sort the medication prior authorization requests into appropriate drug class within the client's compliance time frame.
- Provide information to prescribers and pharmacists regarding member prescriptions.
- Participate in orientation and / or guidance of Pharmacy Associate I in performance of their duties.
- Follow UMass Chan and CPS policies and procedures.
- Assist CPS staff with data entry, medication monitoring, and insurance eligibility for ad hoc reports and client work.
- Assist CPS consultant pharmacist with obtaining and disseminating information concerning client appeals.
- Participate in CPS staff meetings, quality improvement initiatives and in-service programs as requested.
- Perform other client work as required per client initiative(s).
Qualifications
REQUIRED EDUCATION
High School Graduate or GED
REQUIRED WORK EXPERIENCE
Some pharmacy related experience.
PREFERRED EDUCATION
Licensed Certificate, active unrestricted MA Pharmacy Technician License and / or
active unrestricted National Pharmacy Technician Certification (CPhT).
PREFERRED WORK EXPERIENCE
Bilingual, Spanish preferred.
Effective communication and interpersonal skills.
Attention to detail and organization.
Ability to work in a high volume, fast-paced call center environment.
Ability to work well in a team.
Dependability.
Computer Skills - Basic understanding of Word, Excel, Outlook.
