Clinical Care Coordinator - LPN

Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

Maintains the scheduling needs of the nursing and rehabilitation teams by preparing patient schedules, ensuring visits are assigned to appropriate staff in accordance with clinical competencies/skills set, tracking/reviewing staff daily schedules, coordinating schedules to minimize the use of overtime, and minimizing the number of clinicians scheduled to visit patients. Notifies appropriate manager of under/over scheduling for individuals or missed visits. Coordinates scheduling of clinical experiences for clinicians according to the orientation/training plan established by the staff educator/management team. Collaborates with the weekend coordinator to provide effective and efficient scheduling for staff on weekends and holidays. Obtains and processes physician orders for initiation and resumption of services according to standards of practice and departmental policy and procedures. Performs intake responsibilities which includes triaging clinical issues within the scope of responsibilities as an LPN. Refers clinical issues outside scope of responsibilities to the appropriate clinical staff. Performs occasional home visits within the scope of responsibilities as an LPN. Accepts, researches, and processes referrals according to departmental procedures and policies. Refers unusual referral requests to the management team or designee according to departmental policy. Ensures all pertinent clinical information is obtained and documented in the electronic medical record.

Standard Staffing Level Responsibilities:

1. Complies with established departmental policies, procedures, and objectives.

2. Attends variety of meetings, conferences, seminars as required or directed.

3. Demonstrates use of Quality Improvement in daily operations.

4. Complies with all health and safety regulations and requirements.

5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes tocreating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

6. Maintains, regular, reliable, and predictable attendance.

7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education:

Required:

1. Completion of an accredited practical nursing program.

2. Current Massachusetts LPN licensure.

3. Valid and unrestricted driver's license and access to a reliable, insured vehicle.

Preferred:

1.

Experience/Skills:

Required:

1. Minimum two (2) years of general health care experience.

2. Excellent oral and written communication skills.

3. Excellent organizational skills and attention to detail.

4. Knowledge of basic nursing procedures.

Preferred:

1. Minimum one (1) year of clinical experience in a certified home health agency.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.