What are the responsibilities and job description for the To-Go Host position at umi grill?
Overview
We are seeking a friendly and outgoing Host/Host to join our dynamic team in the hospitality industry. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your exceptional guest relations skills and ability to communicate effectively will be key in managing reservations and seating arrangements while providing outstanding customer service.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and waitlists efficiently, ensuring smooth seating flow.
- Provide menus and inform guests about daily specials or promotions.
- Assist with guest inquiries, offering recommendations and addressing any concerns.
- Maintain cleanliness and organization of the host stand and dining area.
- Collaborate with servers and kitchen staff to ensure timely service.
- Handle phone calls with professionalism, providing information about the restaurant and taking reservations as needed.
Experience
- Previous experience in guest services or customer service roles is preferred, particularly in hospitality or food service environments.
- Strong communication skills with an emphasis on phone etiquette.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- A passion for providing exceptional guest experiences in a restaurant or hotel setting is highly desirable.
Join our team as a Host/Host, where your contributions will help create memorable experiences for our guests!
Job Type: Part-time
Pay: $14.00 - $17.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- West Lafayette, IN 47906 (Required)
Ability to Relocate:
- West Lafayette, IN 47906: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $17