What are the responsibilities and job description for the Host/Hostess position at Umi Hotpot Sushi & Seafood Buffet?
**Overview**
We are seeking a friendly and welcoming Host/Host to join our dynamic team at our restaurant. As a vital member of our front-of-house staff, the successful candidate will be responsible for providing exceptional guest experiences and ensuring a seamless dining experience. If you have a passion for hospitality and are committed to delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
Please Note: Training for this position may take place at our East Brunswick location at 275 NJ-18 S, East Brunswick, NJ 08816. If necessary, applicants must be able to commute to this location for training before transitioning to the Freehold location at 4345 US-9, Freehold, NJ 07728.
**Responsibilities**
- Greet guests upon arrival and ensure a warm welcome, taking the time to learn their preferences and accommodate their needs.
- Manage reservations, seating arrangements, and table assignments, ensuring an efficient and organized dining environment.
- Provide exceptional guest relations by being attentive, helpful, and responsive to guests' needs and concerns.
- Demonstrate a high level of hospitality and provide exceptional customer service to all guests, including phone etiquette and communication skills.
- Help to maintain a positive and welcoming atmosphere within the restaurant by being friendly, courteous, and respectful to all guests and colleagues.
In addition to hosting duties, you will also be expected to perform busser responsibilities as part of your role:
- Assist with restocking and maintaining the cleanliness of our buffet area.
- Maintain cleanliness and organization of the buffet area and sushi bar, including wiping down surfaces, clearing empty plates, and ensuring everything is tidy and presentable.
- Ensure all utensils, drinks, and condiments are restocked as needed.
**Qualifications**
- Previous experience in a restaurant, preferably as a Host/Host. (preferred)
- Excellent communication and interpersonal skills, with the ability to effectively communicate with guests and colleagues.
- Strong customer service skills, with the ability to provide exceptional service to guests.
Job Type: Part-time
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
Application Question(s):
- Are you a highschooler or college student?
- Are you within a 20 minute or 10-mile commute to the restaurant location?
Ability to Commute:
- Freehold, NJ (Required)
Ability to Relocate:
- Freehold, NJ: Relocate before starting work (Required)
Work Location: In person