What are the responsibilities and job description for the Inside Sales/Galleria Consultant position at UMI Stone?
Inside Sales/Galleria Consultant
Boston - Distribution
Position Overview
We are seeking a professional and enthusiastic candidate in the Norwood, MA area to fill our Gallery Consultant position. To be successful in this role, you should have previous sales experience, a personable and service-minded demeanor, and be able to consistently reach goals.
Major Tasks, Responsibilities and Key Accountabilities
- Assist customers in the showroom, and on the phone, who need information and assistance in finding their ideal countertop
- Educate customers through detailed product explanations and descriptions
- Enter into CRM the details of customer calls and scheduled visits resulting from marketing or referrals
- Ensure that customer service and satisfaction is “white-glove” as we go the extra mile to meet our customers’ needs; provide superior hospitality while our guest is in-house (i.e., greet, offer refreshments, hold doors, etc)
- Stay up-to-date on latest design trends by seeking to learn about products, the countertop and construction industry, and the larger design community
- Maintain records around showroom traffic (i.e., sign-in sheets, Idea Forms, Final Selection Forms)
- Assist with keeping photos current for inventory
- Manage phone reception
- Help coordinate and schedule customer deliveries
- Maintain sample room, built-in displays, and showroom cleanliness
- Complete all other duties, as assigned
Nature and Scope
Reports to the Branch Manager
Job Requirements
Requires 0% travel
Education Required
High School diploma or equivalent
Years of Relevant Experience
0-5 years’ experience in Sales
Stone industry experience highly preferred
Retail / showroom experience highly preferred
Knowledge, Skills, Abilities & Competencies
- Excellent interpersonal skills
- A passion for fashion, design, and visual trends
- Proven track record of developing strong working relationships with team members
- Exceptional verbal skills
- Must be self-driven, personable, social, and have a positive attitude
Job Type: Full-time
Pay: From $20.00 per hour
Shift: Day shift
Weekly day range
- Monday to Friday
- Weekends as needed
Experience:
- Sales: 1 year (Preferred)
- Customer Service: 3 years (Preferred)
Work Location:
675 Canton Street Norwood,MA 02062
Salary : $20
