Case Management and Employment Services Data Clerk - W2 Program

Earn up to $3,000 in incentive pay during your first year of employment!

Are you a motivated, results-oriented candidate seeking to put your talents, skills, and experience to work as part of a mission-driven, customer-focused organization? If so, we invite you to join UMOS’ diverse and dedicated team of over 1,000 professionals making a positive difference across more than 60 offices in seven states. Whether you are passionate about facilitating early childhood development; providing training and career planning for a parent; aiding a farmworker in accessing basic needs and new opportunities; educating at-risk individuals in HIV prevention; or supporting those fleeing domestic violence or human trafficking, UMOS is the place where you can fulfill your passion for helping families, businesses, and communities build better futures.

Benefits:
To support its team members, UMOS offers highly competitive compensation as well as a benefits package including:

• Paid time off that will increase over your years of service
• 15 paid holidays annually
• A robust range of insurance covering health, dental, vision, life, short- and long-term disability, and accidental death & dismemberment
• The options to establish either a Health Savings Account or Flexible Spending Account, which can be used to cover deductibles, prescriptions, and other healthcare expenses
• A variety of support services to promote well-being through the employee assistance program
• Retirement plan options, including 401(k) and Roth IRA, allowing you to make pre-tax or after-tax contributions. For those participating in the 401(k) Retirement Plan, UMOS annually contributes at least 3% of employees’ eligible compensation.

Case Management and Employment Services Data Clerk Job Compensation:

• $17.00 to $20.22 Per Hour (depending on experience) 

Case Management and Employment Services Data Clerk Job Responsibilities:

1. Will be responsible for identifying appropriate documents for scanning into electronic case file system, prepare documents and hard case files for scanning into electronic case file (ECF) system.
2. Verify all documents are properly coded for scanning and enter accurate ECF codes. Ensure timely and accurate data collection, data entry in WWP, ECF, and other systems, as required by policy and procedures.
3. Assist with Case File Documentation compliance.
4. Assist customers with W2 Intake Pre-Check and in obtaining eligibility documentation, such as bank statements and school enrollment.
5. Audit cases verifying CWW coding matches eligibility documents in ECF.
6. Check for compliance of Informal Assessments and alert FEPs accordingly.
7. Carry out Job Readiness Questionnaires.
8. Schedule appointments for FEP’s, such as W2 Eligibility Reviews, Employability Plan Reviews, Extension Discussions, Extension Decisions, and Monthly Contacts. Reschedule appointments for absentee FEP’s.
9. Review of FEP’s Daily Schedule Check Lists for inaccuracies.
10. Receive program attendance & documentation, such as participant Job Logs, and enter related data into state tracking systems.
11. Enter nonparticipation into state tracking system, once attendance information is verified.
12. Enter case comments into WWP when issuing correspondence/email distribution to participants within required timeframes.
13. Assist with job readiness-workshop, track participant attendance, and enter case comments. Also, enter nonparticipation for Employment Services activities.
14. Translate/interpret on behalf of customer as well as staff, as needed
15. Assist with mass mailings/email distribution and provide staff with clerical support during UMOS events, job fairs and workshops
16. Participate in off-site community events and job fairs as needed. Assist with event flyer distribution in the local community.
17. Perform home visits or work site visits as needed, such as for employment verification tasks and other services to customers.
18. Assist Employment Services Unit with resume writing.
19. Assist with flyer design and development for department events, such as job fairs and education events. Prepare meeting and training handouts.
20. Maintain confidentiality of participant data and comply with government and agency regulations.
21. Perform special projects, attend meetings and other related duties as assigned.

Case Management and Employment Services Data Clerk Job Qualifications:

1. Minimum of 24 related college credits, supplemented by either one year of post-secondary education, or equivalent related training.
2. Minimum two years of work experience in a data entry and/or clerical position.
3. Able to work with confidential information and has a basic understanding of customer service practices.
4. Demonstrated organizational skills and strong attention to detail in data entry and/or clerical work.
5. Ability to communicate effectively with all levels of staff and management in writing and verbally.
6. Bilingual in English and one or more languages, including Spanish, Burmese, Rohingya, Somali, Karen; verbal and written preferred.
7. Proficient in Microsoft Office Suite, including Word, Excel, and Outlook with demonstrated ability to type minimum of 40 words per minute.
8. Demonstrated time management skills with the ability to perform comfortably in a fast-paced, deadline-oriented work environment, and ability to successfully execute multiple projects at one time.
9. Must be able to travel within the state as requested and work irregular hours.
10. Must have a vehicle, valid driver’s license and adequate automobile insurance.

 Work Environment, Physical, and Sensory Demands:

The demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations will be considered to enable individuals with disabilities to perform essential functions. 

 Physical Demands:  

1. Employee is frequently required to stand, walk, sit, and bend.
2. Occasionally required to lift and /or move up to 30 lbs.
3. Frequently required to drive.
4. Frequently exposed to moderate temperature generally encountered in a controlled or uncontrolled temperature environment.
5. Work at semi-moderate noise level. 

 Tools & Equipment Used:

1.  iPads, iPhones, laptop computers, projectors, copy/scanner machine, fax machine.
2.  Various computer software; and
3.  Use first aid equipment, fire extinguisher.

Usage varies by position. 

Additional Eligibility Requirements:

Employment with UMOS is contingent upon successful completion of a motor vehicle record check prior to employment.

UMOS is an equal opportunity Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Salary : $17 - $20