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CRE Loan Administration Manager

Umpqua Bank
Walnut Creek, CA Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 5/7/2025

CRE Loan Administration Manager

Corporate Administration

Mountlake Terrace, Washington

Seattle, Washington

Kirkland, Washington

Walnut Creek, California

Description

About Us :

Umpqua Bank is headquartered in the Pacific Northwest with 5,000 employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

About the Role :

Provides organizational leadership and management to a team of frontline loan administration associates responsible for managing the loan closing process for the Commercial Real Estate Division consisting of complex commercial real estate construction, bridge and term market rate and affordable housing loans.

Maintaining a high level of real estate loan closing and construction lending / disbursement expertise within department; overall operations integrity within department(s); providing closing / technical counsel to loan administrators; monitors accuracy and performance; monitors results and remediation of audit findings; promotes and maintains efficient operations processes designed to achieve the highest levels of customer service.

Assists in the development and implementation of Bank-wide operating procedures, practices and controls to ensure compliance with bank policies / regulations. Identifies hires, motivates and retains top talent.

Recommends, formulates and tests continuous process improvements and quality control procedures in concert with loan support services.

Applies these improvements relative to training and implementation with the goal of streamlining processes and increasing productivity.

Confers with senior and executive management to coordinate operations and activities.

Provides expertise and recommendations to the business units regarding process, procedures, and best practices.

Ensures proper standards are implemented in order to safeguard the company assets.

Excellent communication and management skills with ability to manage diverse work groups operating from remote locations.

Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training.

Keeps up to date on regulation changes.

Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training.

Will be asked to coach, mentor, or train others and teach coursework as subject matter expert.

Responsible for other duties as assigned.

Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

Takes personal initiative and is a positive example for others to emulate.

About You :

Bachelor’s degree in business administration, finance, a related field, or equivalent work experience is preferred.

10 years of relevant experience and an in-depth understanding of Commercial Real Estate financing, loan closing, construction administration, bank procedures, and compliance regulations.

Proven ability to effectively manage and develop others.

Experience in creating and implementing banking policies, procedures, practices and documentation.

Effective written and verbal communication and presentation skills.

Ability to work effectively with individuals and groups across the Bank.

Demonstrated accountability, dependability, initiative and an ability to effectively prioritize tasks to ensure optimal results.

Proven ability to “think outside the box” when solving problems

Proficiency with personal computers and related software packages such as Word and Excel.

Prior management / supervisory experience in leading a team, hiring, and conducting performance evaluations is preferred.

Bachelor’s degree in business administration, finance, a related field, or equivalent work experience is preferred.

Ability to train and present to small and large audiences or has the interest in learning to train and present.

Workstyle : Fully onsite.

Our Benefits :

We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is $93,626.61 to $173,877.99, and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifyingassociate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity :

Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email : [email protected] .

To Staffing and Recruiting Agencies :

Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.

Salary : $93,627 - $173,878

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