What are the responsibilities and job description for the Care Coordinator, Mental Health position at Umpqua Health Management LLC?
REMOTE ROLE: SET SCHEDULE:
MONDAY-FRIDAY 8AM-5PM PST, MUST BE ABLE TO WORK THIS SCHEDULE.
The Role:
Join Umpqua Health as a Care Coordinator, Medical Health, where you will make a significant impact on our members' lives by providing personalized, compassionate care. As a dedicated advocate, you'll ensure members have access to necessary services, facilitate referrals, and educate them on managing chronic conditions and preventive care strategies.
Your Impact:
- Engage with members in various settings, including home visits, telehealth, and community-based locations, to conduct comprehensive assessments, identify healthcare needs, and develop personalized care plans aligned with their goals and preferences.
- Serve as a dedicated advocate for members, ensuring they have access to appropriate services and resources. Facilitate referrals to specialists, diagnostic services, and community support programs as needed.
- Apply clinical knowledge and evidence-based practices to educate members on managing chronic conditions, medication adherence, and preventive care strategies. Monitor member progress, evaluate outcomes, and adjust care plans collaboratively.
- Collaborate closely with multidisciplinary healthcare teams to coordinate comprehensive care plans.
- Maintain accurate and detailed documentation of member interactions, care plans, and coordination activities in accordance with organizational policies and regulatory requirements.
- Participate in community outreach initiatives and educational programs to promote health literacy, raise awareness about available services, and encourage preventive healthcare practices among members.
- Regularly review and evaluate the effectiveness of care plans, making adjustments based on member progress and changing healthcare needs.
- Facilitate smooth transitions of care for members moving between healthcare settings or levels of care, ensuring continuity and adherence to best practices.
- Assist members in navigating complex healthcare systems, including understanding insurance coverage, accessing specialty services, and managing appointments.
- Perform other duties as assigned by management to help drive our Vision, fulfill our Mission, and abide by our Organizational Values.
Your Credentials:
- Bachelor's degree in nursing preferred, or associate degree with relevant experience.
- Licensed as RN, LCSW, OT, RT, certified CRC, CDMS, & or any other license.
- Must be able to assess patient and diagnose symptoms.
- At least 2 years of experience in case management, care coordination, or a similar role.
- Skilled in developing, implementing, and evaluating individualized care plans.
- Excellent verbal and written communication skills, with the ability to effectively communicate with patients, families, and healthcare team members.
- Strong analytical and problem-solving abilities to address patient care issues and develop appropriate solutions.
- Ability to build and maintain positive relationships with patients, families, and healthcare professionals.
- Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
- Proficient in using electronic health records (EHR) and other healthcare management software strongly preferred.
Rate: Varies on experience, education, location $80,000-$90,000
Benefits:
Medical, Dental, & Vision Plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO paid holidays
- 401K
- Paid Family Leave
- Employee Assistance Programs
- Disability and Insurance: Short Long Term
- Opportunities for advancement
Salary : $80,000 - $90,000
