Demo

Care Navigator

Umpqua Health Management LLC
Roseburg, OR Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 5/6/2025

The Role :

Are you enthusiastic about starting a career in healthcare and dedicated to helping patients receive the care they need? Umpqua Health is looking for a Care Navigator to join our team. As a Care Navigator , you'll play a critical role in guiding patients through their healthcare journey. You'll be the main point of contact for patients, assisting with everything from appointment coordination to understanding treatment plans. Working closely with healthcare providers, you'll advocate for patients, provide education, and connect them to essential resources, helping to remove barriers to care. This position is perfect for someone with strong communication skills, an organized approach, and a passion for making a positive impact in healthcare. If this sounds like the right fit for you, we encourage you to apply!

Your Impact :

  • Serve as the primary point of contact forpatients, caregivers, and providers, helping facilitate seamless transitions ofcare and addressing any barriers along the way.
  • Conduct initial assessments to understandpatient needs, goals, and any obstacles they may face in accessing care.
  • Develop personalized care plans incollaboration with healthcare teams, tailoring support to meet each patient'sunique needs.
  • Coordinate appointments, referrals, andtests to ensure patients have timely access to the care they require.
  • Advocate for patients to make sure theyreceive necessary treatments, medications, and resources to support theirhealth journey.
  • Provide education to patients andcaregivers on health conditions, treatment plans, and effective self-managementpractices.
  • Track patient progress and outcomes,adjusting care plans as needed to promote the best possible health results.
  • Accurately document patient interactions,care plans, and interventions in electronic health record (EHR) systems.
  • Work with insurance providers and connectpatients to community resources to address social determinants of health andensure access to necessary supportive services.
  • Participate in care conferences and teammeetings to discuss patient goals, progress, and discharge planning.
  • Perform other duties as assigned bymanagement needed to help drive to our Vision, fulfill our Mission, and abideby our Organizations Values.

Your Credentials :

  • Passion for healthcare and a strong desireto support patients in navigating their care journey.
  • Minimum Education Requirement : High school diploma or GED
  • Excellent interpersonal and communicationskills, with the ability to build rapport with patients, caregivers, andhealthcare providers.
  • Strong organizational skills and attentionto detail, with the ability to manage multiple tasks and coordinateappointments and services efficiently.
  • Basic knowledge of healthcare terminologyand an understanding of healthcare workflows.
  • Familiarity with electronic health records(EHR) systems is a plus, with the ability to learn new software quickly.
  • Ability to work effectively in ateam-oriented environment, collaborating with multidisciplinary teams tosupport patient care.
  • Problem-solving skills and the ability toadvocate for patient needs.
  • Flexibility and adaptability to handle adynamic healthcare environment.
  • Experience with insurance coordination andknowledge of social determinants of health is a plus, but not required forentry-level applicants.

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