What are the responsibilities and job description for the Barista and Customer Service Representative position at Umpqua/Seven Feathers Companies?
About the Role:
The Beverage Preparation Specialist will play a critical role in delivering exceptional customer experiences by preparing high-quality beverages and providing excellent customer service. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Accountabilities:
- Prepare and serve a variety of coffee drinks according to company standards.
- Maintain a clean and organized workspace, adhering to health and safety regulations.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues that may arise.
- Collaborate with colleagues to achieve sales and customer satisfaction targets.
Qualifications:
- High School Diploma or equivalent.
- 6 months experience in beverage preparation or related field.
- Current Food Handler or ServSafe Certificate required.
- Strong communication and interpersonal skills.
