What are the responsibilities and job description for the Claims Processor position at Unavailable?
Overview
In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient : Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.
CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.
Responsibilities
This job is responsible for submitting claims for the Franciscan Medical Group (FMG) in accordance with payer regulations and applicable guidelines. An incumbent will facilitate the overall claim process through submission of both electronic and paper-based claims, resolution of claim-form edits and validation of data integrity.
An incumbent also serves as a resource to other staff and departments for clinic billing through validation that proper billing guidelines are being adhered to.
Work requires an understanding of detailed billing requirements, claims attachments and claim rejections, as well as attention to detail, the ability to accurately and timely troubleshoot / resolve questions / issues and to resolve (within scope of the position) issues which may have a potential impact on revenues.
Essential job functions :
Transmits / retrieves electronic patient claims / files to and from the claims clearinghouse in accordance with established procedures.
- Reviews claims for all necessary requirements for billing, including complete patient and insurance information; completes paper claim processing in a timely and accurate manner.
- Resolves all claim edits, in both the billing system and the clearinghouse, accurately and timely through attention to detail and critical thinking skills in accordance with payer regulations and guidelines.
- Notifies Supervisor of claim edits that could be reduced / eliminated through system modifications and / or communication and feedback to the department / clinic or other areas.
- Notifies Supervisor of additional claim edits that when added may reduce denials and result in prompt payment for the organization.
- Notifies Supervisor of claim submission requirement changes and electronic billing errors.
- Completes payer specific edits using knowledge of payer reimbursement methodologies or government regulations.
Identifies and researches unusual, complex or escalated issues as assigned; applies problem-solving and critical thinking skills as necessary to resolve issues within the scope of position authority.
Documents all activities and findings in accordance with established policies and procedures; ensures the integrity of all account documentation; maintains confidentiality of medical records.
Maintains current knowledge of internal, industry, and government regulations as applicable to assigned function.
Establishes and maintains professional and effective relationships with peers and other stakeholders.
Performs related duties as required.
Qualifications
Education / Work Experience Requirements
Two years of revenue cycle or related work experience that demonstrates attainment of the requisite job knowledge and abilities; OR
Post-high school education in a field (e.g. medical billing) that would demonstrate attainment of the requisite job knowledge / abilities may be substituted, on a month-for-month basis, for one year of the experience requirement.
Job Knowledge / Abilities