What are the responsibilities and job description for the Senior Applications/system Analyst - ECO position at Unavailable?
Overview
Are you a Senior Applications / System Analyst who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!
TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training / Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
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Responsibilities
- Leverage monitoring tools such as SolarWinds, AppDynamics, Dynatrace, Splunk, and ScienceLogic to pinpoint the root cause of service disruptions, ensuring minimal impact on business operations.
- Analyze system logs, performance metrics, and other relevant data sources to uncover patterns and trends that may contribute to service disruptions.
- Create detailed alert analysis, documenting priority analysis, impact analysis, trend analysis, and recommendations to restore service quickly.
- Partner with service owners, system administrators, and other teams to facilitate effective communication and cooperation in resolving issues.
- Participate in all Major Incident Management calls and provide expert analysis to isolate issues and bring the appropriate support team to the call to repair Major Incidents expeditiously.
- Escalate as per documented criticality matrix definitions and processes.
Qualifications
Education :
Clearance :
The ability to pass a Tier 4 / HIGH Background Investigation
Location :
1615 Woodward Street,
Austin, TX 78741
