Northeast Texas Regional CSEY Advocacy Coordinator

At Unbound Now, it has always been our aim to fight for the protection of the vulnerable, identify the exploited, and advocate for survivors of human trafficking on their path to restoration. We are motivated by our faith in Jesus and work each day as people who are hope driven, service oriented, and excellence focused. To learn more about our values, please read our Statement of Faith. 

Job Title: CSEY Advocacy Coordinator

Job Status: Full-time, exempt, grant-supported (1-year grant, but plan to seek continuation)

Job Location: Northeast Texas (Kaufman, Bowie, Van Zandt, and Hopkins counties)

Job Summary: The primary functions of the Northeast Texas CSEY Advocacy Coordinator are to provide leadership and supervision for the advocacy team; ensure effective advocate training and excellence in service delivery; develop and maintain strong relationships with law enforcement, service partners, and other referral sources; monitor intake of new clients; and ensure timely and accurate documentation and data collection.

Compensation: Annual salary

Benefits:  Unbound Now offers a generous benefits package including health insurance for employee and family with premiums covered by employer; employer-paid life insurance for employee; and the option to participate in Unbound Now's retirement plan (with 3% salary match after 90 days with a 1-year vesting period). Dental and Vision are available at employee expense.

Schedule/Availability: Generally, Monday through Friday 8:30-5:30. Weekends, evenings, and holidays as needed. Frequent back-up/supervisory call. Anticipated 45-50 hour work week.

Working conditions: Work performed in a mix of office and field settings. Work duties may on rare occasions be performed in an environment requiring exposure to weather extremes, fumes, odors, bodily fluids, and noise. 

Travel: This position will require travel within the region for in-person supervision of advocates, partner meetings, training and team/professional development opportunities

Job Responsibilities: 

• Maintain a strong line of communication with Unbound Now's Survivor Advocacy Program Director regarding any issues related to advocacy services
• In coordination with Unbound Now's Survivor Advocacy Program Director, implement, and monitor compliance with policies and procedures
• Develop and maintain good working relationships with law enforcement agencies and other service providers in order to ensure identification of victims and seamless referral for and provision of victim services
• In coordination with Unbound Now's Survivor Advocacy Program Director, recruit, screen, train, engage, supervise, and retain advocates
•  Recruit, screen, train, engage, supervise, and retain advocacy interns and volunteers 
• Work with local coalition(s) or task force(s) as appropriate
• Schedule and document all required trainings for advocates, interns, and volunteers 
• Schedule and facilitate weekly advocacy team meetings
• Provide training and support in implementation of OHTS tool
• Monitor local survivor advocacy budget
• Seek feedback from service partners
• Monitor for red-flag or inappropriate behaviors and/or policy violations and respond appropriately to allegations of abuse, including youth-to-youth sexual activity:
  • Take allegations seriously
  • Respond immediately - if there is a reason to believe behavior is abusive, report to authorities
  • Report to Unbound Now's Survivor Advocacy Program Director immediately
  • Collect information, as appropriate 
  • Develop and document the response and corrective action
  • Determine and meet the needs of the alleged victim, as appropriate
  • Prevent further access by alleged perpetrator
• Review data for programmatic grant reports
• Participate in monthly advocate resilience group
• Conduct annual advocate performance reviews
• Assist in setting goals and providing data for advocacy-related grant applications
• Meet regularly with other Unbound Now survivor advocacy leadership for peer support and to collaborate on survivor advocacy projects
• Submit expense documentation properly and within required time frames per company expense policy
•  Card Managers are responsible for reviewing each team member’s spend and assessing adherence to policy on a weekly basis and following all Ramp Monthly Closeout Instructions and Process
• Submit travel reimbursements daily and approve TripLog on a weekly basis adhering to all travel guidelines
• Review and approve timesheets bi-weekly- identifying grant allocations are met
• Complete all Unbound Now required training in a timely manner

*This position description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The scope of the position may change as necessitated by organizational demands.

Desired Outcomes:

• Clients served with professionalism and compassion - both in terms of relational support and case management
• High standards of excellence upheld in advocacy services, including in the areas of grant compliance and best practices
• Excellent working relationships with law enforcement, care coordinators, service partners, and any other referral sources
• Strong working relationship with the local advisor for the Governor’s Child Sex Trafficking Team
• Compliance with Unbound Now policies and protocol 
• Collaboration and congruence with other Unbound Now offices’ advocacy programs through the oversight of Unbound Now's Survivor Advocacy Program Director

Working Relationships:

Supervisors: Unbound Now's Survivor Advocacy Program Director

Works with: The East Texas CSEY Advocacy Coordinator and other Unbound Now Survivor Advocacy teams

Supervises: Advocates, survivor advocacy interns and volunteers

Experience and Education:

• Masters or licensed in social work or related field preferred
• Supervisory experience 
• Experience working with survivors of human trafficking or youth in crisis
• Trained and experienced in trauma-informed care
• Training in use and supervision of motivational interviewing, preferred

Job Requirements:

• Mature Christian faith, as evidenced by participation in a local Christian church
• Three references, (supervisor, professional, personal)
• Agree to and pass all required criminal background checks, including DFPS criminal history check and abuse and neglect registry check
• Pass employment eligibility verification
• Clinical licensure and/or experience a plus
• Supervisory experience preferred
• Excellent organizational and administrative abilities
• Excellent communication, interpersonal, and supervision skills
• Experience working with youth survivors of human trafficking
• Trained and experienced in trauma-informed care
• Culturally competent
• Ability and willingness to maintain confidentiality of sensitive information
• Ability to problem solve in the moment with advocates and provide coaching and resources as needed 
• Completion of required pre-service and ongoing trainings
• Abide by all Unbound Now policies and procedures at all times, including Unbound Now’s Abuse Prevention and Response Policy 
• Willingness to use personal vehicle for work travel; valid driver’s license, reliable vehicle, current car insurance

Physical Requirements:

• Demands frequently require close visual attention
• Demands frequently require prolonged mental concentration
• Demands sometimes require ability to lift loads up to 50 pounds
• Ability to drive
• Ability to enter documentation into a case management software system.