What are the responsibilities and job description for the University Library Technician position at UNC Charlotte?
General Information
Vacancy Open to
All Candidates
Employment Type
Permanent - Full-time
If time-limited, note appointment end date
Hours per week
40
Months per year
12
Position Number
009152
NC Salary Grade Equivalency
GN07
Classification Title
University Library Technician - Journey
Working Title
University Library Technician
Salary Range
$36,965 - $46,206
Anticipate Hiring Range
$36,965 - $46,206
FLSA Status
Non Exempt
Division
Academic Affairs
Department
Library (Adm)
Work Unit
Library Public Services
Work Schedule
10:00 am – 6:30 pm; M/T/W
10:00 am – 6:30 pm; Saturday
11:00 am – 7:30 pm; Sunday
Hours will vary depending on time of academic year
This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
10:00 am – 6:30 pm; Saturday
11:00 am – 7:30 pm; Sunday
Hours will vary depending on time of academic year
This position may be eligible for a telework schedule once onboarding into position is complete and with supervisor approval.
Primary Purpose of Position
The person in this position serves as the weekend Circulation Desk Supervisor with a focus on working regular circulation desk hours daily. This position will provide backup coverage for the circulation desk during some weekdays, and assist with student billing, reserves and office delivery as needed.
Minimum Education/Experience
Required Minimum Qualifications:
Completion of high school and two years experience in office support, preferably as a library technician in a library, or an equivalent combination of training and experience.
University Preferred Qualifications:
Graduation from a four-year college or university; or high school and four years of library experience; or an equivalent combination of education and experience.
Completion of high school and two years experience in office support, preferably as a library technician in a library, or an equivalent combination of training and experience.
University Preferred Qualifications:
Graduation from a four-year college or university; or high school and four years of library experience; or an equivalent combination of education and experience.
Essential Job Duties
Essential duties for staffing the desk include:
- Circulating books and technology, assisting users with navigating our catalog and databases, troubleshooting technology problems, and fielding incoming questions via phone or chat service.
Essential duties for managing part time staff include:
- Posting vacancies, contacting applicants, scheduling and performing interviews/reference checks, completing/ maintaining necessary paperwork, as well as training and supervising them.
- Position will provide backup coverage for the circulation desk during some weekdays and also supports library initiatives through serving on library committees.
Other Work Responsibilities
- Assist with student billing, reserves and office delivery as needed.
Departmental Preferred Experience, Skills, Training/Education
- Bachelor’s degree preferred.
- 2 years of experience working at a circulation desk in a library.
- 2 years of customer service experience with experience being in an academic library setting preferred.
- 1 year of supervisory experience in a library setting (two or more years experience preferred)
- Familiarity with library circulation functions, and electronic resources.
- General computer skills and the ability to troubleshoot computer, copier, scanner, and printer issues.
- Experience with Microsoft and Google Suite.
- Experience with training staff.
- Familiarity with analyzing and interpreting circulation activity data from ILS and other statistics gathering platforms.
- Effective oral and written communication skills.
- Strong interpersonal skills.
- Ability to work independently.
- Strong attention to details.
Necessary Licenses or Certifications
Work Location
Atkins Library
Posting date
01/30/2025
Closing date
02/06/2025
Proposed Hire Date
02/24/2025
Contact Information
ajone317@charlotte.edu
Special Notes to Applicants
UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits
The finalist may be subject to a criminal background check and/or motor vehicle report.
Please upload reference information including names, position titles and company/institutions, phone numbers, and email addresses of at least two current/previous supervisors.
- The Search Committee will not contact references without first verifying permission with the finalist.
Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application.
- Do not write ‘see resume’ on your application when completing the job duties section.
Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions. (see the job duties section of previous employment).
Please submit a resume and cover letter with your application if requested.
- These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education, and professional experience.
Salary : $36,965 - $46,206
