What are the responsibilities and job description for the Conference Service Manager (Temp) position at UNC Finance and Operations?
The conference and guest operations unit is responsible for organizing and leading the summer conference business that generates $1.0 M - 1.2M in annual revenue. The Conference Service Manager (Temp) works closely with many staff and faculty across the university as well as visitors to our campus. The position's primary responsibility is the support of the planning and execution of all athletic, academic, and other affiliated conferences that utilize housing resources during the summer (May - July). This position, along with seasonal labor, is responsible for ensuring that the client's camp/conference runs smoothly to ensure their ongoing business. The position also liaisons with parking, dining, and classroom reservations to assist in supporting our clients experience on campus. The Conference Service Manager (Temp) will report to the Assistant Director of Conferences & Guest Services.
Specific Duties Include
Specific Duties Include
- Administration & Organization.
- Client relations pre-, during, and post-camp/conference.
- Works collaboratively with Facilities, Residential Education, Housekeeping, and Housing Support to provide a seamless summer program.
- Manages workflow processes of all summer conference details and delegates tasks to other staff. - Assists will post-conference billing and financial transactions of group charges.
