Demo

Admin Specialist- UNCH Care Mgmt Operations

UNC Health
Chapel Hill, NC Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 4/25/2025

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary : Performs duties of an Administrative Associate but with some authority to step outside confines of established procedures. They are also considered the subject matter authority in the administrative area for the department / clinic.

Responsibilities :

1. Assisting in developing budgets, monitoring expenditures, and reconciling financial statements. Investigating discrepancies and processing corrective actions.

2. Coordinating and completing special projects independently or in cooperation with other groups as assigned.

3. Determines administrative needs and making arrangements for conferences, meetings, seminars or other related activities.

4. Extracting and compiling data from written sources, individuals, and / or databases and providing interpretation.

5. Managing departmental information systems.

6. Preparing complex databases, reports, charts, graphs, spreadsheets at designated intervals as requested. Composing formal correspondence and documents for internal or external circulation.

7. Serving as point person for all complex customer service and administrative issues. Interpreting and communicating policies / procedures to other parties based on knowledge of the organization and departmental guidelines. Routinely providing guidance and direction to lower-level staff. Assists with screening applications and conducting initial interviews of entry-level staff as needed. Investigate patient and provider complaints and provide reports with root causes and service recovery.

Other Information

Other information :

Education Requirements :

  • High School diploma or GED

Licensure / Certification Requirements :

  • No licensure or certification required.
  • Professional Experience Requirements :

  • Two (2) years of clerical or administrative experience
  • If Bachelor's degree, no years of clerical or administrative experience
  • If Associate's degree, one (1) year of clerical or administrative experience
  • Knowledge / Skills / and Abilities Requirements :

  • Customer Focus : makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise : understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system as appropriate Coachability : Receptive to feedback, willing to learn and embraces continuous improvement Accountability : Manages performance to meet expected results. Works to meet the internal / external customer requirements. Fiscal responsibility : Understands the insurance process and seeks to make the best decision / referral in the interest of the customer. Understands the relationship of the budget and resources to the strategic plan. Coaching : Shares information, advice and suggestions to help others to be more successful. Provides appropriate support and acts as a resource depending on the situation and capabilities of the employee. Conflict Resolution : Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation Solving Problems : Uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
  • Job Details

    Legal Employer : STATE

    Entity : UNC Medical Center

    Organization Unit : UNCH Care Mgmt Operations

    Work Type : Full Time

    Standard Hours Per Week : 40.00

    Salary Range : $18.66 - $26.51 per hour (Hiring Range)

    Pay offers are determined by experience and internal equity

    Work Assignment Type : Onsite

    Work Schedule : Day Job

    Location of Job : US : NC : Chapel Hill

    Exempt From Overtime : Exempt : No

    This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

    Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and / or to apply for a career opportunity.

    Salary : $19 - $27

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Admin Specialist- UNCH Care Mgmt Operations?

    Sign up to receive alerts about other jobs on the Admin Specialist- UNCH Care Mgmt Operations career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $42,423 - $53,300
    Income Estimation: 
    $49,359 - $62,131
    Income Estimation: 
    $40,950 - $50,639
    Income Estimation: 
    $49,359 - $62,131
    Income Estimation: 
    $59,158 - $74,794
    Income Estimation: 
    $59,158 - $74,794
    Income Estimation: 
    $72,615 - $89,381
    Income Estimation: 
    $42,423 - $53,300
    Income Estimation: 
    $49,359 - $62,131
    Income Estimation: 
    $40,950 - $50,639
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at UNC Health

    UNC Health
    Hired Organization Address Kinston, NC Full Time
    Job Description Description UNC Physicians Network in partnership with UNC Health Lenoir, located in Kinston, NC, are cu...
    UNC Health
    Hired Organization Address Raleigh, NC Full Time
    Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health ...
    UNC Health
    Hired Organization Address Morrisville, NC Full Time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-bei...
    UNC Health
    Hired Organization Address Morrisville, NC Full Time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-bei...

    Not the job you're looking for? Here are some other Admin Specialist- UNCH Care Mgmt Operations jobs in the Chapel Hill, NC area that may be a better fit.

    Full Time ( 30-35 hours/ week) Medical Front Office Coordinator

    Foot Care Specialist, PLLC, Holly Springs, NC

    AI Assistant is available now!

    Feel free to start your new journey!