What are the responsibilities and job description for the Clinical Support Tech I position at UNC HEALTH?
Become part of a diverse organization with over 40,000 team members, whose mission is to enhance the health and well-being of unique communities we serve.
Job Summary
This role involves assisting professional caregivers in delivering patient care, transporting patients and equipment, setting up and maintaining patient rooms, and performing various clerical, transcription, and maintenance tasks for the patient care unit desk area.
Responsibilities
- Support physicians and healthcare providers with routine examinations and procedures, as well as the procurement of equipment and supplies.
- Critically review patient care documentation, noting any significant changes in the patient's condition, and report immediately to a registered nurse or physician.
- Provide a range of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as needed, answering telephone/patient call lights, transcribing physician orders, and maintaining medical records.
- Perform routine quality assurance audits, safety checks, and inventory of supplies. Provide administrative and clerical support, including PI audits and data entry.
- Offer clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
- Provide direct personal care to patients, as outlined in the plan of care, including bathing, dressing, feeding, and assisting with ambulation. Measure and record vital signs, patient height, and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
- Reinforce routine teaching given to patients by registered nurses or physicians and document patient understanding of instructions. Distribute patient education materials at the request of patients and/or healthcare providers.
Requirements
- Education: High School Diploma or General Education Development (GED)
- Licensure/Certification: Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service, Basic Life Support (BLS) certification
- Professional Experience: Prior experience not required
- Knowledge/Skills/Abilities: Fluent in verbal and written English language, capability to develop computer skills if not competent
