What are the responsibilities and job description for the Director Clinical - UNC Outpatient Education and Training position at UNC Health?
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
The Clinical Director for Outpatient Services plays a vital leadership role in overseeing the operations of three key outpatient areas at UNC Medical Center: (1) The UNCH Outpatient Float Pool, (2) The UNCH Outpatient Education and Training program, and (3) The Outpatient practice and compliance program. This position is responsible for ensuring efficient operations and effective leadership within these areas, which include hospital-based and faculty physician clinics and procedure areas.
The Director leads a division of Outpatient Services, ensuring that resources align with organizational goals. They are tasked with setting strategic objectives for their areas of responsibility, developing and executing a comprehensive departmental plan, and providing leadership to direct reports. Additionally, the Clinical Director has fiscal responsibilities, including budget preparation, monitoring financial trends, creating strategies to address budget variances, and identifying opportunities to improve productivity and promote financial stewardship.
The Outpatient Float Pool, supported by two managers and over 100 full-time and per diem clinical staff, ensures adequate staffing for UNC Hospital and Faculty Physician clinics and procedure areas throughout the region. Leadership ensures Float Pool staff maintain compliance with hospital, nursing, and human resources policies and provides reports to leadership on staffing needs and gaps. They also develop policies, tools, and algorithms to optimize Float Pool utilization in clinics and procedural areas.
Outpatient Clinical Education and Training program staff manage the development of competencies and training for both new and experienced clinical staff, including nursing and technical roles. They also lead the creation of new educational initiatives based on regulatory requirements or needs assessments, promote standard work, and encourage teammates to work at the top of their licensure. Program staff collaborate with other departments, including the Center for Nursing Excellence, to ensure comprehensive training and orientation.
Outpatient Practice and Compliance program staff evaluate current clinic policies, practices, and programs to ensure they meet hospital, accreditation, and external standards. This includes reviewing standing orders, scope of practice, and implementing action plans to address any compliance gaps.
Occasional travel to off-site clinics may be required by the Clinical Director.
Summary
Plans, designs, coordinates, and evaluates a clinic for UNC Medical Center. Responsible for input, coordination, and ongoing financial oversight of the department budget. Oversees nursing staff and administrative staff that work within the department.
Responsibilities
Other Information
Education Requirements:
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: UNCH Outpatient Education and Training
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $54.81 - $78.79 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
The Clinical Director for Outpatient Services plays a vital leadership role in overseeing the operations of three key outpatient areas at UNC Medical Center: (1) The UNCH Outpatient Float Pool, (2) The UNCH Outpatient Education and Training program, and (3) The Outpatient practice and compliance program. This position is responsible for ensuring efficient operations and effective leadership within these areas, which include hospital-based and faculty physician clinics and procedure areas.
The Director leads a division of Outpatient Services, ensuring that resources align with organizational goals. They are tasked with setting strategic objectives for their areas of responsibility, developing and executing a comprehensive departmental plan, and providing leadership to direct reports. Additionally, the Clinical Director has fiscal responsibilities, including budget preparation, monitoring financial trends, creating strategies to address budget variances, and identifying opportunities to improve productivity and promote financial stewardship.
The Outpatient Float Pool, supported by two managers and over 100 full-time and per diem clinical staff, ensures adequate staffing for UNC Hospital and Faculty Physician clinics and procedure areas throughout the region. Leadership ensures Float Pool staff maintain compliance with hospital, nursing, and human resources policies and provides reports to leadership on staffing needs and gaps. They also develop policies, tools, and algorithms to optimize Float Pool utilization in clinics and procedural areas.
Outpatient Clinical Education and Training program staff manage the development of competencies and training for both new and experienced clinical staff, including nursing and technical roles. They also lead the creation of new educational initiatives based on regulatory requirements or needs assessments, promote standard work, and encourage teammates to work at the top of their licensure. Program staff collaborate with other departments, including the Center for Nursing Excellence, to ensure comprehensive training and orientation.
Outpatient Practice and Compliance program staff evaluate current clinic policies, practices, and programs to ensure they meet hospital, accreditation, and external standards. This includes reviewing standing orders, scope of practice, and implementing action plans to address any compliance gaps.
Occasional travel to off-site clinics may be required by the Clinical Director.
Summary
Plans, designs, coordinates, and evaluates a clinic for UNC Medical Center. Responsible for input, coordination, and ongoing financial oversight of the department budget. Oversees nursing staff and administrative staff that work within the department.
Responsibilities
- Leading People - Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Treats sensitive or confidential information appropriately. Works to improve and reinforce performance of others. Delegates assignments, clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Encourages workforce engagement by building a commitment to excellence. Works collaboratively toward solutions that accomplish organizational objectives.
- Leading Change - Initiates and manages the change process, taking steps to remove barriers or accelerate its pace. Communicates a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicates the direction, required performance, and challenges of change to all involved parties. Identifies and enlists the support of key individuals and groups to move the change forward. Obtains and provides resources to implement change initiatives. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
- Results Driven - Exceeds departmental and organizational goals and customer expectations. Makes decisions that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Delivers high-quality services and is committed to continuous improvement. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor overall financial status of operations.
Other Information
Education Requirements:
- Bachelor’s degree in related field
- Bachelor's degree in Nursing required for this Clinical Director role; Master's degree strongly preferred
- If a Registered Nurse: Requires licensed to practice as a Registered Nurse in the state of North Carolina.
- License to practice as a Registered Nurse in the State of North Carolina required for this role.
- If Bachelor’s degree, Five (5) years of operations experience in a tertiary care setting, including three (3) years of experience in a supervisory position in a related field. Nursing Management experience strongly preferred for this role.
- If Master’s degree: Three (3) years of professional operations experience in a tertiary care setting with two (2) years in supervisory position in a related field. Nursing Management experience strongly preferred for this role.
- Education and Professional Development experience strongly preferred for this role.
- Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: UNCH Outpatient Education and Training
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $54.81 - $78.79 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.
Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Salary : $55 - $79
