Demo

Remote Observer - Cardiac Surveillance

UNC Health
Chapel Hill, NC Remote Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025
Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary

This position is responsible for maintaining visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room.

Safety Observer needed for Cardiac Surveillance. This department provides remote patient monitoring for patients across UNC Medical Center and UNC Hillsborough. Areas monitored include inpatient units and observation patients. The Remote Observer position is responsible for maintaining visual observation at all times, and verbally redirects patient over digital 2-way audio device that is in the patient's room. Strong communication skills are required to effectively communicate with patients using a microphone and headset, and to communicate with hospital staff and respond quickly to patient behavioral changes. Nursing Assistant I experience strongly preferred.

This is a 36 hours per week position, working ON-SITE at the Chapel Hill main hospital; rotating 12 hour shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position requires the ability to attend a week long orientation (Monday through Friday, 7:30am-5:00pm) which is offered every two weeks.

Responsibilities

Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software.

Maintains visual observation at all times. Verbally redirects patient over digital 2-way audio device that is in patient room. Immediately summons the nursing staff if the patient requires assistance.

Demonstrates the knowledge and skill necessary to provide the appropriate care to this patient population based on the patients individualized treatment plan as delegated by the RN.

Participates in hand-off of pertinent information/behavior about assigned patients when arriving on unit and upon completion of shift assignment. Arranges meal break times with nurse and informs nurse prior to leaving monitoring station for any reason so that relief may be provided to ensure constant patient observation.

Provides patient with explanations as necessary, but does not counsel or provide opinions. Demonstrates behaviors in line with Service Excellence.

Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to Charge Nurse.

Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department safety programs.

Communicates pertinent patient information to appropriate person(s). Accurately relays information regarding patient needs to RN or US in a timely manner. Follows up with nurse throughout the shift regarding the status of all delegated tasks. Documents appropriately in system. All documentation is complete and accurate. Reports off to the RN and the oncoming NA prior to the end of shift.

Maintains an environment of safety for patients, self and others and supports patient safety initiatives as demonstrated by following positive patient identification procedures, performing hand hygiene per policy.

Other Information

Other information:

Education Requirements

  • High school diploma or general education degree (GED).

Licensure/Certification Requirements

  • Basic Life Support (BLS) for Healthcare Providers certification required
  • Certification as a Nursing Assistant preferred.

Professional Experience Requirements

  • One (1) year of Nurse Assistant experience is preferred.

Knowledge/Skills/and Abilities Requirements

  • Capable of continuous monitoring of up to 15 patients on one screen at one time and remaining alert at all times while on duty. Ability to communicate effectively with patients using a microphone and headset Ability to communicate with hospital staff and respond quickly to patient behavioral changes. Ability to use discretion and courtesy when working with patients, visitors, and staff. Basic computer operation skills. Basic Microsoft windows experience. Efficiency in multitasking. Ability to prioritize simultaneous situations.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Cardiac Surveillance

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range: $17.43 - $24.05 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Rotating

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Salary : $17 - $24

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Remote Observer - Cardiac Surveillance?

Sign up to receive alerts about other jobs on the Remote Observer - Cardiac Surveillance career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$73,170 - $90,344
Income Estimation: 
$92,206 - $112,136
Income Estimation: 
$33,826 - $41,011
Income Estimation: 
$30,970 - $39,109
Income Estimation: 
$30,970 - $39,109
Income Estimation: 
$33,817 - $41,336
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at UNC Health

UNC Health
Hired Organization Address Chapel Hill, NC Full Time
Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the...
UNC Health
Hired Organization Address Chapel Hill, NC Full Time
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health ...
UNC Health
Hired Organization Address Chapel Hill, NC Full Time
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health ...
UNC Health
Hired Organization Address Raleigh, NC Full Time
Description This position qualifies for our Nursing Support Incentive Program. The Nursing Support Incentive Program inc...

Not the job you're looking for? Here are some other Remote Observer - Cardiac Surveillance jobs in the Chapel Hill, NC area that may be a better fit.

Monitor Technician - Cardiac Surveillance Unit

Wayne UNC Health Care, Goldsboro, NC

AI Assistant is available now!

Feel free to start your new journey!