Demo

General Manager (GM)

UNCAS INTERNATIONAL
Westlake, OH Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/26/2025
Job Description

Confidential Job Posting: General Manager – Family Entertainment

About Us:

We are a leading entertainment company searching for a dynamic General Manager to lead operations at a premier indoor amusement park. This is a confidential search; qualified candidates will receive additional company and location details during the interview process.

Position Overview:

The General Manager will oversee all aspects of the indoor amusement park, driving strategic direction and operational success. We seek a hands-on leader passionate about delivering outstanding guest experiences, boosting revenue, and maintaining excellence in operations. This role requires flexibility, including working some weekends and evenings.

Key Responsibilities:

  • Manage daily operations to ensure a safe, enjoyable, and memorable guest experience.
  • Develop and implement strategies to grow revenue, increase attendance, and improve profitability.
  • Lead, mentor, and inspire a diverse team, cultivating a positive, high-performance culture.
  • Oversee budgets, financial performance, and cost controls to meet targets.
  • Ensure compliance with safety regulations, health codes, and company policies.
  • Partner with marketing to create promotions, events, and initiatives that attract visitors.
  • Maintain strong relationships with vendors, suppliers, and community stakeholders.
  • Use guest feedback to enhance experiences and oversee maintenance of facilities, rides, and attractions.
  • Work some weekends and evenings to support park operations and peak times.

Qualifications:

  • Bachelor’s degree in Business Administration, Hospitality Management, or related field (preferred).
  • 5 years of senior management experience in entertainment, hospitality, or amusement parks.
  • Proven success in achieving operational and financial goals.
  • Strong leadership skills with the ability to motivate and manage diverse teams.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Familiarity with safety regulations, risk management, and compliance standards.
  • Passion for guest experiences and deep knowledge of the entertainment industry.

Why Join Us?

  • Lead a top-tier amusement park and shape its success.
  • Competitive salary with performance-based incentives.
  • Comprehensive benefits (medical, dental, vision) and 401(k) with company match.
  • Generous PTO and paid holidays.
  • A fun, dynamic workplace with growth opportunities.

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