What are the responsibilities and job description for the Operations Supervisor position at uncc-sb?
The incumbent will support all Parking and Transportation programs and services on campus during their shift.Supervise all day-to-day operations, programs and services supported by the Transportation unit, including Niner Transit, Niner Paratransit, standard and special event parking operations, e-scooters and pedal-assist bicycles, bicycle lockers, chartered and special event transportation requests, bus advertising, and all other transportation-related services.Coordinate with the operator of Niner Transit regarding operational changes that may affect the campus community. Provide direction to vendor leadership to help ensure service levels remain adequate for campus needs.Utilize computer programs to log passenger transfer requests and dispatch service vehicles according to schedule needsMonitor chartered transportation services; serve as a replacement vehicle operator when schedule vacancies exist.Review and respond to emails and phone calls from coworkers and customers in a timely mannerIssue citations for vehicles in violation of established parking regulationsInspect immobilized vehicles as a result of a parking enforcement action to help ensure devices remain secured and have not been tampered with.Inspect all Parking and Transportation Services equipment and resources on campus to ensure proper levels of service are available to campus community members.Serve as the primary point-of-contact during scheduled shifts and serve in an on-call capacity during weekend hours that you are not physically on campus
