What are the responsibilities and job description for the Technology Support Analyst position at uncc-sb?
This position serves as a technical resource for the Office of the Registrar and other campus partners. The position works closely with various teams to improve processes, resolve complex issues, assist with data needs/reporting, and manage technology projects within the OneIT Academic Affairs Support team.This position plays a significant role in the support of the University’s student information systems, for example, Banner Student and Degree Works, in relation to specific operations, policies, and procedures managed by the Office of the Registrar. The position is responsible for maintaining appropriate university-wide rule and validation tables, providing functional leadership in areas under implementation and/or with upgrades, researching functional impacts/benefits in upgrades and additional modules, and assisting in the development of end user documentation and training.
