Store Communications Administrator

Uncle Giuseppe's Marketplace is growing and with new stores in our near future, we are actively seeking a Store Communications Administrator for our Corporate Office located in Melville, NY!  (retail experience is required for this position)

The Store Communications Administrator is the central hub for all internal communications between Headquarters, the field team, and store locations. This role is pivotal in ensuring that all communications are clear, consistent, and effectively structured for rapid consumption by store teams. The ideal candidate is highly organized, detail-oriented, and proficient in task management systems—specifically Zipline—to drive task execution and follow-up.

Responsibilities

• Communication Gatekeeping & Curation:
• • Serve as the primary point of contact for filtering and curating communications from HQ and field teams before they reach store locations.
  • Ensure that all communications are relevant, accurate, and prioritized appropriately.
• Consistency & Formatting:
• • Format and structure all communications to maintain a consistent style and format across all channels, ensuring clarity and ease of understanding for store teams.
  • Develop and maintain templates or guidelines for internal communications.
• Task Execution & Follow-Up:
• • Track and monitor the execution of tasks communicated to stores, ensuring follow-up with relevant teams to confirm completion.
  • Act as a liaison between HQ, field teams, and stores to address any questions or issues regarding task execution.
• Administration of Zipline System:
• • Administer the Zipline task management and communication system, including setting up, managing, and troubleshooting tasks and communications.
  • Train and support store personnel in using Zipline effectively.
• Process Improvement:
• • Continuously evaluate current communication processes, recommend improvements, and implement changes to enhance the efficiency and effectiveness of store communications.
  • Provide regular feedback and reporting on communication performance and task completion metrics to senior leadership.
• Stakeholder Collaboration:
• • Collaborate with cross-functional teams to ensure alignment of communication strategies and priorities.
  • Ensure timely and effective communication during critical periods, such as store openings or urgent operational updates.
• Other duties and functions as assigned

Requirements/Qualifications

• Education & Experience:
• • Bachelor’s degree in Communications, Business Administration, or a related field preferred.
  • 2 years of experience in communications, administration, or a similar role, preferably within a retail or multi-location business environment.
• Technical Skills:
• • Proficient in task management systems, with hands-on experience using Zipline or similar platforms.
  • Strong command of Microsoft Office Suite and other standard business communication tools.
• Core Competencies:
• • Exceptional organizational skills with an acute attention to detail.
  • Excellent written and verbal communication skills.
  • Proven ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong problem-solving skills with a proactive approach to addressing challenges.
• Interpersonal Skills:
• • Collaborative team player with the ability to build relationships across diverse teams.
  • Customer-focused mindset with an emphasis on clear and effective communication.

What We Offer:

• Competitive salary and benefits package.
• A dynamic and supportive work environment where innovative ideas are encouraged.
• Opportunities for professional development and career growth.
• A chance to play a critical role in streamlining communication processes across a growing retail network.

Benefits include medical, dental, vision, 401(K), FSA, 50% off in store lunch, 25% off in store shopping and more!