Demo

Guest Services Specialist

Uncle Joe's Pizzeria
Hampton, NY Full Time
POSTED ON 3/29/2025
AVAILABLE BEFORE 5/28/2025

About us

Uncle Joe's Pizzeria is a small business in Hampton Bays, NY. We are professional, agile and professional.

Our work environment includes:

  • Modern office setting
  • Food provided

Responsibilities:
- Greet and seat guests in a timely and friendly manner
- Take food and drink orders accurately and efficiently
- Enter orders into the POS system (Point of Sale)
- Deliver food and beverages to tables promptly
- Ensure guest satisfaction by providing excellent customer service
- Upsell menu items and promote specials
- Handle guest inquiries and resolve any issues or complaints
- Maintain cleanliness and organization of dining areas
- Collaborate with kitchen staff to ensure timely delivery of orders
- Process payments and handle cash transactions

Experience:
- Previous experience as a server or in a similar role preferred
- Strong time management skills to handle multiple tables simultaneously
- Basic math skills for handling payments and making change
- Familiarity with POS systems, such as Aloha POS, is a plus
- Knowledge of culinary terms and menu items for effective communication with guests
- Ability to upsell and make recommendations to enhance the guest experience
- Excellent guest service skills with a friendly and outgoing personality
- Understanding of food service regulations and health codes
- Strong interpersonal skills for building positive guest relations

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the restaurant.

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $16

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