What are the responsibilities and job description for the Guest Services Specialist position at Uncle Joe's Pizzeria?
About us
Uncle Joe's Pizzeria is a small business in Hampton Bays, NY. We are professional, agile and professional.
Our work environment includes:
- Modern office setting
- Food provided
Responsibilities:
- Greet and seat guests in a timely and friendly manner
- Take food and drink orders accurately and efficiently
- Enter orders into the POS system (Point of Sale)
- Deliver food and beverages to tables promptly
- Ensure guest satisfaction by providing excellent customer service
- Upsell menu items and promote specials
- Handle guest inquiries and resolve any issues or complaints
- Maintain cleanliness and organization of dining areas
- Collaborate with kitchen staff to ensure timely delivery of orders
- Process payments and handle cash transactions
Experience:
- Previous experience as a server or in a similar role preferred
- Strong time management skills to handle multiple tables simultaneously
- Basic math skills for handling payments and making change
- Familiarity with POS systems, such as Aloha POS, is a plus
- Knowledge of culinary terms and menu items for effective communication with guests
- Ability to upsell and make recommendations to enhance the guest experience
- Excellent guest service skills with a friendly and outgoing personality
- Understanding of food service regulations and health codes
- Strong interpersonal skills for building positive guest relations
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the restaurant.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16
