What are the responsibilities and job description for the Gift Administration Coordinator position at UND Alumni Association & Foundation?
Job Description
Job Description
Join Our Team as a Gift Administration Coordinator!
The UND Alumni Association & Foundation is seeking a Gift Administration Coordinator to play a key role in ensuring our donors' contributions are efficiently and accurately recorded, acknowledged, and aligned with their philanthropic intent.
In this position, you'll focus on the gift entry process, maintain the accuracy of our Salesforce CRM, adhere to gift entry policies, and uphold donor satisfaction through timely acknowledgments. You'll work with resolving data issues, performing donor research, and supporting seamless communication to enhance the donor experience.
We’re looking for someone who thrives on precision and embraces challenges. If you're adaptable, committed to excellence, and excited to contribute to a culture of gratitude and generosity, we want to hear from you!
POSITION SUMMARY
The Gift Administration Coordinator is responsible for recording and acknowledging gifts to the UND Alumni Association & Foundation to ensure that charitable contributions are efficiently and accurately processed. This individual ensures efficiency and timeliness in processing donor information and donations using best practices to maintain optimal data integrity as well as performs other financial responsibilities. This position plays a key role in maintaining Salesforce integrity and in maintaining donor communication and satisfaction through timely donor acknowledgement.
The Gift Administration Coordinator will maintain a high level of accuracy while meeting deadlines. This position will be capable of adhering to the gift entry processes, in addition to being prepared to improve upon them. This position must be data driven, adaptable, and be committed to maintaining data integrity.
ESSENTIAL FUNCTIONS
- Responsible for entering gifts to ensure compliance with gift policy and coding protocols in order for each gift to be credited in a manner that enables the fulfillment of the donor’s intent, and the donor is properly acknowledged.
- Perform gift adjustments of donors’ gifts as needed.
- Ensure accuracy and integrity of CRM gift records by identifying, investigating, and resolving data issue.
- Perform detailed research on wide-ranging, ad hoc requests for information regarding gifts, including but not limited to, providing clarity on donor intent.
- Respond to department fund / gift questions.
- Ensure the integrity of financial information, maintenance of gift, donor, and other financial data in compliance with applicable regulations and reporting guidelines.
- Other projects as assigned through supervisor.
EDUCATION AND EXPERIENCE REQUIREMENTS
Education : Associate degree in a Business-related field. Technical training and / or work experience can be considered in lieu of a degree.
Experience : Minimum of three years relevant work experience preferred
PHYSICAL & COGNITIVE REQUIREMENTS
Ability to operate computers, telephones, and other standard office equipment. Ability to focus and complete work in a timely manner. Ability to occasionally bend, stoop, squat, and lift or move objects up to 10 pounds.
COMPETENCIES
The UND Alumni Association & Foundation supports employees through a highly competitive total compensation package that includes competitive pay and an excellent benefits package, along with career growth opportunities, and supports work-life blend for our employees.
Benefits at UNDAAF includes health insurance with employer contributions towards premium, retirement plan with generous employer contributions, employer paid life and long-term disability insurance, paid holidays, generous paid time off policy, EAP, UND tuition waiver, summer hours. Other elective benefits available : flexible benefits plans, dental, vision, STD, cancer care, hospital indemnity, accident insurance, voluntary life insurance for spouse and dependents
The UND Alumni Association & Foundation recognizes that work-life blend is an important component of a larger picture of life responsibilities, obligations, goals and interests. We will make every effort in creating a work-life blend model that reflects life situations while also ensuring maximum productivity.