What are the responsibilities and job description for the Market Personal Training Manager position at Undefeated Tribe Operating Company LLC?
MARKET PERSONAL TRAINING MANAGER
PT Leadership
Full Time, Salary
Job Family : Personal Training
Location : Market 5 (Florissant, MO, Manchester, MO, St. Peters, MO, area) Candidate must be located in the St. Louis, MO area.
Reports to : VP of Fitness
Looking for a Market Personal Training Manager who will be a key member of our leadership team at Crunch Fitness - Undefeated Tribe.
Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery.
From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It’s vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being.
Position Overview
The MPTM supports a high-performance, high-care culture that operates with speed and urgency in delivering outcomes through member experience, service, and results. They create a warm, kind, and hospitable club, allowing everyone to achieve their goals in a “no judgments” environment.
The MPTM position is a key member of our leadership team reporting to the VP of Fitness and is responsible for assisting the Market Partners, Managing Partners and PT Managers with daily club operations and delivering “WOW” service for team members and members alike!
Responsibilities
- Consults and assists in hiring, training, and performance management of a team of qualified Personal Training Managers
- Meet both new client acquisition and existing client retention targets for the club
- Coach and guide Club Leaders on how to engage, prescribe, acquire, and retain clients
- Conduct 1 : 1 meetings with Market Partners, Managing Partners and PTMs to review performance, motivate and guide to achieving individual and company goals
- Need a bullet on effective communication and feedback loop
- Manage the CrunchOne Kickoff process through demonstrating, coaching, and guiding PT Team members on how to engage with members with the goal of converting the members to personal training services
- Ensure accurate administration of PT services including, but not limited to, usage of dotFIT program and supplements, goal tracking, measurement tracking, program design and tracking, and progress reports
- Maintain accurate reports and data for clarity into performance of the business
- Manage, align, direct resources informed by department KPIs & organizational priorities
- Provide excellent customer service by responding to all member inquiries within 24 hours
- Report to Executive Leadership, RVP of Operations and Regional PT Manager on key results and action plans
- Ensure Club level PT staffing maintains appropriate levels to service our customers and business needs
- Maintain accurate and up-to-date certification / CPR records of all personal training staff
- Responsible for conducting weekly club visits, completing club audits and reporting results to all stakeholders
- Responsible for conducting and leading continuing education courses as assigned
Required Skills & Experience
Certification required in one or more approved Nationally Accredited Certifications :
Physical Requirements
Education Requirements
Compensation (Salary)
Benefits
Travel
Travel is required
Travel Details
Travel up to 75% of the time around the following areas : Florissant, MO, Manchester, MO, St. Peters, MO.
EQUAL OPPORTUNITY EMPLOYER
UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.
Salary : $75,000
