Dining Room Manager

Summary

As a Dining Room Manager, you will support the General Manager of Food and Beverage by leading the front of house team and completing delegated administrative tasks. You will ensure service, brand, and food safety standards are implemented and followed. You will work in the roles of server, host, food runner, barista, bartender and expeditor. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Competencies

• Effective Communication
• Adaptagility
• Decision Making
• Initiative

Key Responsibilities

• Thrive in a high-volume restaurant environment
• Regularly execute a smooth dining experience through management the floor during service, expediting tickets, and maintaining a presence in Front of House and Back of House
• Perform all Front of House roles as needed, including bartender, barista, server, and host
• Confidently communicate with Back of House
• Confidently and professionally resolve guest issues
• Be an expert on all front of house tasks and able to train team on best practices and on being guest-focused
• Actively maintain guest and team member safety by ensuring all food handling safety and storages protocols are implemented and tracked on logs
• Ensure a clean and safe workspace through completion of daily and weekly cleaning/deep cleaning checklists tasks
• Maintain neat, organized, and safely stored work and storage areas where FIFO is practice
• Assist with all inventory practices including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts
• Support GM of F&B with team member management through interviewing, scheduling, missed punch adjustments, and coaching conversations
• Know all drink recipes and ingredients, food item portions and ingredients, with special attention to allergens

• Ensure all guests are cheerfully attended to and that all service standards are followed
• Lead by example, maintain composure, take action, and be solution-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
• Collaborate and interact professionally, value teamwork, quickly step in to help others, resolve challenges with quick solutions
• Learn and share knowledge of local area, culture, and on-site activities
• Keep a positive attitude, anticipate needs of your team and guests
• Set clear expectations, provide accurate, complete, and timely communication
• Other duties as assigned

Preferred Qualifications

• High School Diploma/GED
• Previous restaurant leadership experience, including leading training
• Experience leading a team of 2-10 people
• Food Handler Certification and TIPS card, Food Safety manager certification highly desired.
  • Must be obtained by property opening date or before starting any work involving food or alcohol handling
• Experience with POS systems
• Knowledge of basic barista and bartending skills
• Excellent communicator
• Experience with conducting inventories

Additional Information

• This position requires the individual to wear and work in personal protective equipment, when applicable.
• This position requires that the individual is able to lift a minimum of 45lbs independently.

• Physical demands associated with this position include extensive walking, standing, bending, twisting, lifting, and maneuvering in an outdoor environment on uneven surfaces.
• Ability to work in extreme weather conditions including but not limited to heat, cold, rain, snow, humidity, and wind.
• This position is contingent upon the satisfactory completion of a background check and/or motor vehicle records check, if requested by Under Canvas.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of Under Canvas.

COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in:

• Health Insurance
• 401K (eligible if work hourly minimum as required by law)
  Heavily discounted tents for Under Canvas family and friends stays
  Bar N Ranch lodge and cabin discounts
• Lifestyle partner brand and industry discounts
• Housing available for employees only (no pets) and is subject to fringe benefit and maintenance fee paycheck deductions
• Employee Assistance Program

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.