What are the responsibilities and job description for the Project Manager position at Underground Vaults and Storage?
Summary of Role:
As a Premier IT Services Provider our team strives to deliver a premium IT experience to clients by providing exceptional customer service, ongoing support and project implementation. The IT Project and Service Coordinator works with the Technician and Sales team to ensure all IT projects are kept on track, and completed on time, incidents are addressed, service requests are fulfilled, and tasks completed to ensure client systems are running optimally.
In this role, you’ll plan, execute, and complete IT projects while managing the support queue so issues and requests are addressed in the right priority. You’ll coordinate with clients, the Tech team, and Management to clarify details, set expectations, schedule tasks, and ensure every project element is completed accurately and on time. A solid understanding of IT services and proficiency in managing a ticketing system are essential, along with a commitment to superb customer service. You’ll handle incoming requests, clarify needs, set priorities, and communicate promptly.
Job Type: Full-time
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Profit sharing
Schedule:
- 8 hour shift
Ability to Relocate:
- Wichita, KS 67202: Relocate before starting work (Required)
Work Location: In person
Salary : $70,000 - $90,000