Manager ORC Asset Protection - Hybrid

PURPOSE:

The Asset Protection Manager Organized Retail Crime (ORC) will be responsible for the development and implementation of programs for retail stores to identify and arrest organized retail crime shoplifters. This position will be responsible for supervising a team who work with law enforcement and government agencies to affect arrests outside of the stores in a safe and defined manner. The Asset Protection Manager Organized Retail Crime (ORC) will speak on behalf of the company to law enforcement agencies, government officials and ORC groups regarding ORC laws and enforcement practices.

ESSENTIAL FUNCTIONS:

Job Responsibilities

• Design programs for surveillance and reporting in stores to identify known repeat shoplifters’ patterns and make law enforcement aware of their activity; work with law enforcement to apprehend these shoplifters in a safe and controlled manner.
• Manage a small team of ORC Investigators, teaching them how to identify organized retail crime and how to put together a case report for maximum success when shared with law enforcement.
• In partnership with law enforcement, conduct surveillances on suspected ORC shoplifters to determine where product is taken when they leave the stores; locate fencing operations and obtain video evidence when possible.
• Respond to store incidents quickly and thoroughly, leaving the impression of partnership and professional response.
• Make recommendations to retail leadership on product protection and theft deterrence initiatives used commonly throughout the industry.
• Attend regional ORC meetings with other retailers and law enforcement to gain knowledge and best practices currently in use by others.
• Communicate wins to both Asset Protection and operational partners in a professional, consistent manner.
  
  

Job Requirements

Education/ Certifications/or Equivalent combination of education training and experience:

• Bachelor’s Degree in a related field or 5 years relevant experience required
• LP Foundation LPC certification preferred
  
  

Experience:

• Former law enforcement experience preferred
• At least 2 years in a management role required
• Experience in investigation/report writing/court appearances required
  
  

Knowledge/ Skills/ Abilities:

• Well organized
• Creative and self-motivated
• Strong interpersonal and communication skills
• Skilled with Excel, PowerPoint, and Word
• Ability to gain cooperation through influence
• Ability to hold others accountable
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
  
  

PHYSICAL ENVIRONMENT/DEMANDS:

• Travel 50% - 80% required, occasional over-night trips.
• Most work is performed in a temperature-controlled office environment.
• Incumbent may sit for long periods of time at a desk or computer terminal.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
• Stooping, bending, twisting, and reaching may be required in the completion of job duties.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  
  

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties, and skills required of personnel so classified may vary within each department and/or location.

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.