Merchandiser - Springfield MA

Purpose:

Partner with assigned customers to provide quality service efficiently while achieving maximum sales and keeping cost controlled.

Job Responsibilities:

• Timely travel from account to account for new store openings, resets, stocking and rotating product.
• Responsible for effectively displaying store products.
• Responsible for maintaining effective business relationships with customers.
• Process merchandise returns and issue credits according to company policy.
• Ensure the neat and orderly appearance of UNFI products.
• Assist in hanging shelf tags.
• Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location.
• Follow through on customer product requests.
• Keep management informed of area activities and of any significant concerns.
• Attend meetings as required.
• Provides backup for other merchandisers or sales reps when needed.
• Responsible for other duties as assigned
  
  

Job Requirements:

Education/Certification:

• Valid driver's license necessary
• Auto insurance levels that meet state requirements
  
  

Experience:

• Prior customer service experience in a retail setting
  
  

Skills/Abilities:

• Excellent customer service skills
• Good communication skills
• Time management skills and attention to detail
• Basic math abilities
• Ability to work independently
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
  
  

PHYSICAL ENVIRONMENT/ DEMANDS:

• Some travel may be required
• Most work is performed in a temperature-controlled office environment
• Incumbent may sit for long periods of time at desk or computer terminal
• While performing the duties of the job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday
• Stooping, bending, twisting, and reaching may be required in completion of job duties.
  
  

All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status. UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. - M/F/Veteran/Disability. VEVRAA Federal Contractor.