Clinic Manager - Los Angeles

Job Description

At Unicare, we strive to provide high quality health care to the community we serve. Our goal is to provide easily accessible, comprehensive, and affordable health care to every family member, while reducing visits to emergency rooms and urgent care facilities. Our mission is to be a community health care organization that treats everyone with dignity, respect and cultural sensitivity to help create an environment in which all can prosper.

Unicare is currently seeking a Full Time compassionate and friendly Clinic Manager to join our team in our Pomona Health Center. The Clinic Manager will oversee the performance, daily operations, programs and activities of the clinical practice staff.

Requirements:

• Bachelors preferred, plus four (4) years medical office experience and direct supervisory experience. OR High School diploma/equivalent plus twelve (12) years medical office experience including three (3) years direct supervisory experience with employee recruitment and discipline responsibilities
• Three (3) years medical practice management experience. Five (5) years’ experience in a health care setting.
• Experience in a medical environment or FQHC is also preferred.
• Bilingual in Spanish, Chinese or Vietnamese preferred
  
  

Essential Functions:

• On-site management of all front office, back office and clinical care staff.
• Supervision of patient scheduling, registration, financial counseling, medical records, billing, collections and data entry.
• Ordering all supplies needed for the clinic operations in a timely fashion.
• Ensuring vaccines are kept in stock, in a compliant manner in accordance with VFC guidelines.
• Ensure front office processes are followed, including but not limited to, insurance verification, data entry, sliding fee scale implementation, co-pay and cash payment processes.
• Assess employee performance.
• Delegates responsibilities within the clinic staff.
• Oversee billing and collections for designated locations.
• Verify daily cash logs and reconciliations for accounts on a daily basis.
• Arranges for routine/emergency maintenance of the clinic.
• Continuous training of both front and back offices on protocols, policies, procedures, systems and all other guidelines as shared by administration.
• Develops, updates and maintains front desk policies and procedures for eCW.
• Coordinate and develop inter-office relationships.
• Maintain the provider schedules as identified by administration in eCW.
• Ensuring patient encounters are completed within 48 hours of patients being seen for appropriate billing to be completed.
• Supporting initiatives to increase the quality of care in the clinic as well as patient access to care.
• Manages productivity within specified department(s); minimum target is 100%; meets targets set in assigned area. Conform with and abide by all regulations, policies, work procedures and instructions.
• Work closely with other administrative staff on areas of related responsibility.
• Immediately report any problems or unusual occurrences to supervisor.
• Attends in-services and departmental meetings as scheduled.
• Maintaining patient-centered, HIPAA-compliant processes.
• Manages performance and ensures 100% of all required performance appraisals are completed.
• Ensuring that patients receive the highest quality care.
• Maintain the provider schedules as identified by administration. Schedules are kept up to date at all times.
• Ensuring patient encounters are completed within 48 hours of patients being seen for appropriate billing to be completed.
• Support quality of care and improvement efforts as directed by the QI committee.
• Coordinate all facilities issues with COO.
• Coordinate information technology related issues with the IT team and CAO (if applicable).
• Collaborate with the EVP for all vaccine and health insurance related matters.
• Anticipate, identify, and resolve challenges in order to fulfill key corporate objectives and respond to the demand of change management and initiate actions needed to plan, organize and control team activities.
• Ensure compliance with state and federal requirements for the clinic setting.
• Vaccines for Children program management, including but not limited to all site audits and program adherence.
• Liaison with the in reach & outreach services at each location.
• Ensure all the clinic licenses are up to date
  
  

Currently, the Company offers the following benefits:

• 100% medical, dental, and vision coverage for employee
• $50,000 life insurance
• 403(b) up to 4% match
• Five (5) days of Vacation, use subject to a 6-month waiting period
• Six (6) days of Sick, use subject to a 90-day waiting period.
• Nine (9) Paid Holidays, as applicable after 90 days of employment
  
  

How to Apply:

If you would like to learn more about this great opportunity, please submit a cover letter and your resume. We look forward to hearing from you!