Office Administration Intern

Description

The Office Administration Intern, in collaboration with their team, works closely with all UNICO employees and divisions to support the organization and ensure that administrative duties are maintained in detail and are correct. They provide general support for the organization and are responsible for directing calls, organizing and distributing insurance documents, and additional administrative duties. Providing the highest quality of professional service to every customer, including answering questions and disseminating knowledge of the company to outside entities.   

Requirements

•  Answer telephones and connect callers to the appropriate person. 
• Support use of conference room technology, event calendars, copiers and phone systems. 
• Staff and backup the front desk to welcome and direct visitors and deliveries. 
• Organize and assign incoming reports, documents, mail, faxes and emails to the appropriate person. 
• Handle clerical tasks such as photocopying, faxing, filing, mailing and scanning. 
• Label, organize and assign insurance documents. 
• Combine insurance documents and send them to the insured or broker. 
• Prepare auto insurance card packets, insurance certificates and other documents. 
• Acquire documents from insurance carrier websites. 
• Respond in an appropriate, timely manner to all internal and external requests for information. 
• Support the leadership teams with various tasks, as needed. Examples may include organizing supplies, assembling presentation materials, and general administrative tasks. 
• Clerical work such as binding proposals, organization of inventory, filing work, cleaning meeting spaces  
• Maintain the shared spaces as clean and organized spaces. Involving kitchen duties and cleaning of areas.  
• Performs other related duties as assigned. 

Professional Requirements 

• Education: Preferred candidates are current juniors or seniors pursuing a relevant degree. 
• Experience: Clerical and computer knowledge, experience in customer service  
• Licensure: Not required 

Skills | Abilities 

• Demonstrate oral and written communication skills with the ability to effectively interact with all levels within the organization. 
• Proven track record of successful customer service in a fast-paced environment, emphasizing attention to detail. 
• Ability to follow up on tasks from start to finish. 
• Demonstrate computer proficiency in Microsoft Office. 

Physical Demands 

• This role’s physical exertion is sedentary and takes place in an office environment.  
• Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.  
• Substantial movements and repetitive motion of the wrists, hands, and/or fingers.  
• Individual required to have close visual acuity to perform activities such as preparing and analyzing data and figures; transcribing, viewing a computer, and extensive reading. 

UNICO Group is committed to the full inclusion of all qualified individuals. In keeping with our commitment, UNICO Group will take steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Linsey Renner at lrenner@unicogroup.com