What are the responsibilities and job description for the Systems Analyst - III position at Unicon Pharma Inc?
Job Description
Job Description
Job Description :
- Hands on experience in setting up computers image, network connections / setup, windows infrastructure and configuration.
- Solid understanding on Windows event logs, functions and tools.
- Should be able to resolve day to day issues encountered on lab computers connected to instruments.
- Coordinate with corporate IT for their initiatives and implement same initiatives on Lab computers (Windows Patches, Security Agents, and network drop etc)
- Manage inventory of lab computers and periodically checking if those computers are running fine and / or require any update.
- Maintain existing GMP standalone systems
- Provide support during system audit trail review (Screenshots, data & restore etc)
- Manage vendor's account on local computer
- Perform periodic manual tasks, as applicable
- Taking image of computer workstation during decommissioning, replacement, and / or qualification
- Support cross functional teams for their initiates (print driver installation, security agents)
- Issue Management- Existing GMP Standalone Systems
- L1 support on sparc tickets created for standalone systems.
- Work with team for tracking and trending issues on standalone systems
- Support team members for their requests on new computer setup, local configurations, validation of system, decommissioning old computers, taking an image and managing those images.
- Support cross functionally for multiple initiatives that require changes in lab computers like driver installation, local account / group / permission management.
- Support lab personnel for issues regarding computer, IT infrastructure, and day today request regarding computerized systems in the lab.
- Team player, customer focused, Critical thinking, and problem solving skills are critical for this role
