What are the responsibilities and job description for the Airport Wheelchair Ambassador - IAH position at Unifi?
Responsibilities:
- The Wheelchair Ambassador position is a working, supervisory position and as such, Lead Agents perform wheelchair duties as follows:
- Assists and transports passengers requiring wheelchair assistance at the airport to/from gate.
- Carefully lifts special needs passengers up/down stairs of aircraft and in/out of wheelchairs in a safe manner.
- Reads appropriate paperwork to identify name, flight information, date and special service request details to ensure special needs passengers are taken to the correct destination.
- Assists special needs passengers in transporting and claiming personal belongings and baggage.
- Reads the airport monitors to check arriving and departing information and sets up gate for incoming passengers who need special assistance.
- Greets and escorts special needs passengers in a friendly and courteous manner.
- Uses Avtech system to report pick up and drop off of special needs passengers.
- Communicates instructions and special services to gate agent or other personnel for passengers requiring special needs.
- Gathers wheelchairs in the concourse and returns them to the staging area for usage.
- May assist in arranging for ground transportation.
- All other duties as assigned
Legal
Unifi is an Equal Opportunity Employer.
Facility Manager, Airport Operations
IAH A/B GARAGE (2800) [60514] -
Houston, TX
Airport Director of Operations - IAH
Unifi -
Houston, TX
Beauty Advisor (IAH Airport)
International Shoppes, LLC -
Houston, TX
