What are the responsibilities and job description for the Field Service Manager (Relocation To West Salem, WI) position at UniFide CST?
Job Description
Job Description
Description : Calibrated To Exceed Expectations
Are you a strong, team-first leader with a focus on building quality relationships and helping manage overall business success? Do you have experience in project management, construction management, or field service? If you have a passion for developing teams and delivering exceptional customer experiences, this is the role for you!
Who We Are :
UniFide CST is a primary distributor of weighing systems and solutions, thermal printing equipment, and data collection software. With a long-standing reputation for superior service and products, our technical services, sales, and representatives are positioned to provide solutions for your business needs.
The Role :
As Field Service Manager, you will be responsible for the management of customer service requests as well as remote field service technicians and administrative staff. You will interact frequently with the sales teams and will aid in aligning the customer with troubleshooting, repair, and maintenance services.
What A Day In The Life Is Like :
Technician Training :
- Develop field service technicians to ensure they possess the necessary technical skills and knowledge needed for the field
- Stay updated on industry trends and technological advancements to incorporate within the business
Customer Interaction :
Coaching and Performance Management :
Operational Efficiency :
Qualifications and Experience :
Benefits :
UniFide CST is an Equal Opportunity Employer Requirements :